Product Manager Rest of Italy - Tours

City Wonders Ltd; Milano; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A leading tour operator in Milan is seeking a passionate Tour Destination Manager. You will oversee tour products, build relationships with venues, and analyze product performance. The ideal candidate has at least 5 years of experience in travel destination management and fluency in both English and Italian. A positive attitude and a love for travel are essential for this role.

Competenze

• Minimum of 5 years experience in travel destination management or tour product development.
• Fluency in English and Italian required.
• Proven track record of delivering results.

Mansioni

• Research and identify opportunities for new and existing tour products.
• Build relationships with venues and negotiate optimal terms.
• Analyze product performance based on various metrics.

Conoscenze

Relationship building

Negotiation skills

Analytical skills

Communication skills

Time management

Formazione

Bachelor's Degree

Descrizione del lavoro

Your new adventure begins!

City Wonders is a leading tour operator which differentiates itself through innovation, unique products, quality, and unparalleled customer experiences in major European and Americas destinations.

We are seeking a passionate and experienced Tour Destination Manager to oversee tour products in assigned destinations within Italy.

The successful candidate will be self-motivated, persuasive, highly organized, analytical, a relationship builder, a good negotiator, and a creative problem solver.

What will you be responsible for every day in City Wonders?

Main Activities :

• Research and identify opportunities, including new products, tweaking existing products, and growth areas
• Build and maintain strong relationships with venues and vendors
• Negotiate deals with venues and vendors for optimal terms and economic conditions
• Onboard / update venues, vendors, and products within your territory
• Collaborate with team members and key stakeholders within the company
• Analyze product performance based on customer satisfaction, volume, profitability, and other metrics that are important to the company
• Work with the Purchasing Team to forecast and secure admission inventory for tour products in your territory
• Monitor product competitiveness in the marketplace
• Achieve or exceed revenue targets for products in your territory
• Keep a pulse on leisure travel trends that impact your territory and recommend necessary actions

Key Skills and Experience :

• At least 5 years prior experience in travel destination management or tour product development with a focus on tours and activities.
• Passion to manage great travel products in your territory, including recommendations, initial calls, negotiating, contracting, onboarding, and performance.
• Exceptional listening, relationship building, communication (both spoken and written), and presentation skills.
• Strong analytical and negotiating skills.
• Proven track record for delivering results.
• Self-motivated and the ability to work both remotely and as part of a team.
• Well organized with good time management skills.
• Positive 'can do' attitude with a passion for travel and tourism.
• Fluency in English and Italian is required.
• Bachelor's Degree.
• Ability to travel within Italy.

Working hours & travel

This role is based in Milan. As part of the role, you will have flexible approach to working hours if the needs of the company are met.

Your standard working hours are 40 hours per week. 2 days a week in the office might be required.

Occasional travel within Italy will be required.