Phone Shop Advocate – Flexible Hours, Perks & Growth

Tesco; None; On-site; EUR 23,000 - 25,000; Full time

Benefits offered by this job

Holiday leave

Flexible working

Colleague discount

Wellbeing support

Life cover

Pension match

Discounts & shares

Uniform provided

Job summary

Tesco is seeking a Phone Shop Colleague in Kidderminster to deliver friendly service and help customers choose mobile products and services. You’ll support phone setups, assist with contracts, and handle a range of tech queries, contributing to a positive store experience.

This role offers flexible working patterns, with a minimum of 12 hours per week, and benefits including holidays, discounts, and wellbeing support. Join a dynamic team focused on customer satisfaction and sales excellence.

Qualifications

• Passion for delivering great service.
• Ability to build rapport quickly with customers.
• Comfort working in a fast-paced retail environment.

Responsibilities

• Provide friendly, natural service and get to know customers.
• Provide flexible support across the Phone Shop and wider store, help with mobile products and services, assist with phone and contract setups and tech queries.
• Make customer-focused decisions and perform key store routines.
• Support great service, strong sales, waste reduction and overall store performance.

Skills

Customer service

Communication

Sales support

Teamwork

Job description

Tesco is seeking a Phone Shop Colleague in Kidderminster to deliver friendly service and help customers choose mobile products and services. You’ll support phone setups, assist with contracts, and handle a range of tech queries, contributing to a positive store experience.

This role offers flexible working patterns, with a minimum of 12 hours per week, and benefits including holidays, discounts, and wellbeing support. Join a dynamic team focused on customer satisfaction and sales excellence.