Parts & service spare parts definition & ict system management specialist

null; Torino; Ibrido; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global automotive company is looking for a Parts & Service Spare Parts Definition & ICT System Management Specialist in Torino, Italy. This hybrid role focuses on supporting operational excellence and digital transformation initiatives within the Parts & Services sector. The ideal candidate will have a Master's degree and 2–5 years of relevant experience, particularly in the automotive industry. Key responsibilities include driving process improvements, supporting system integrations, and collaborating closely with cross-functional teams.

Competenze

• 2–5 years in engineering, aftersales, or ICT roles.
• Experience in the automotive industry or supplier coordination is an advantage.
• Fluency in English is mandatory.

Mansioni

• Support the definition and standardization of operational processes.
• Drive continuous improvement initiatives in Parts Catalog activities.
• Participate in User Acceptance Testing and support deployment.

Conoscenze

Process-oriented mindset

Analytical thinking

Effective communication

Attention to detail

Stakeholder management

Ability to work independently

Collaboration in teams

Formazione

Master's degree in Engineering or Economics

Strumenti

MS Office Suite

Engineering BOM and PLM systems

Descrizione del lavoro

Parts & Service Spare Parts Definition & ICT System Management Specialist

Data: 02/12/2025

MISSION The Process & System Specialist supports the definition, deployment, and continuous improvement of key processes and systems within the Parts & Services perimeter for Enlarged Europe. The role ensures operational excellence, contributes to digital transformation initiatives, and facilitates cross-functional collaboration to improve efficiency, service quality, and cost control.

Responsibilities

• Support the definition, documentation, and standardization of operational processes across technical teams.
• Drive continuous improvement initiatives in Parts Catalog and Parts Setup activities.
• Contribute to simplifying processes while safeguarding performance and quality outcomes.
• Act as a key user and business representative for competence tools (e.g., SAE, CSPS, EPER, Refbox).
• Collect and formalize business requirements for system upgrades and new functionalities.
• Participate in User Acceptance Testing (UAT) and support deployment into production.
• Facilitate the integration of new technologies into existing business systems.
• Monitor KPIs and SLAs related to First Time Right and On-Time Delivery.
• Support data analysis, reporting, and performance tracking activities.
• Assist in budget forecasting, expenditure analysis, and cost optimization initiatives.
• Manage purchase requisitions, War Room requests, and support PO and invoicing activities.
• Collaborate with internal teams and external partners to ensure timely execution of activities.
• Track progress of supplier deliverables and support follow-up actions.
• Provide regular updates and documentation for process and system-related initiatives.
• Support alignment with senior stakeholders on priorities and key decisions.

Qualifications

• Master's degree in Engineering or Economics.
• 2–5 years in engineering, aftersales, or ICT roles.
• Experience in the automotive industry and/or supplier coordination is an advantage.
• Background in Automotive Engineering or After-Sales operations preferred.
• Strong process-oriented mindset and ability to analyze and improve workflows.
• Solid organizational capabilities and attention to detail.
• Analytical thinking and data interpretation skills.
• Effective communication and stakeholder management abilities.
• Ability to work both independently and collaboratively within cross-functional teams.
• Results-oriented, able to handle multiple priorities and meet deadlines.
• Understanding of budgeting and basic financial tracking principles.
• Proficiency in MS Office Suite (Word, PowerPoint, Doc Info, MS Project).
• Knowledge of Engineering BOM and PLM systems such as: PLM, NFC, COMBO, CORVET, CODEP, RTM.
• English: Fluent (mandatory)
• French: Preferred

#LI-Hybrid #LI-FullTime #LI-EG2