Parts & Service Sales

Iveco Group; Lazio; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading automotive company in Italy seeks a Professional Sales Manager (PSM) responsible for achieving sales and margin goals in a designated area. The ideal candidate will focus on maximizing customer loyalty, optimize service workshops, and implement action plans to enhance turnover. Strong analytical skills and a thorough understanding of market dynamics are essential for success in this role.

Mansioni

• Maximize customer loyalty towards the Iveco Service network.
• Optimize repair capabilities of the workshops.
• Develop action plans to increase turnover.
• Support workshops in measuring performance and optimizing billing.
• Assist in developing the annual marketing plan.

Descrizione del lavoro

Overview

The PSM is responsible for achieving Gross Sales and Gross Margin goals in a specific area of responsibility. It must guarantee results of increased sales and improved market share also for authorized workshops through sales on the local market.

Responsibilities

The PSM has the task of maximizing customer loyalty towards the Iveco Service network, optimizing the repair capabilities of the workshops in terms of working hours and facilitating the development of the right assistance processes.

Essential responsibilities

Ensure the achievement in terms of volume and profitability

Ensure the study and application of a sales incentive promotion program plans if necessary to recover market share

Build dedicated action plans to increase turnover

Share service performance with dealer owners and support the implementation of improvement plan

Inform on price competitiveness

Support workshops in measuring performance and optimizing labor and spare parts billing

Assist in the development of the annual marketing plan, specifically advising on fore-casts for each Brand / Market / Product Line (based on historical data, market trends, competitive activity, promotional strategy and sales effort)

analyze OE and IAM competition scenario in terms of sales, price positioning and logistic rules

Visit constantly the Authorized Workshop.in a specific area of responsibilities

Supervise the training and certification of workshop staff to increase pro-active service skills.

Evaluate workshops according to IVECO standards, monitor recovery plans and evaluate their execution.

Assessment of the Authorized Network and continuous monitoring of the related KPIs