Part-Time IT Support Specialist — On-Site, Italy

BCIC Swiss; Trento; In loco; EUR 50.000 - 70.000; Part-time

Descrizione del lavoro

A leading IT support firm in Italy is looking for an IT Support Specialist to provide efficient problem resolution for customer issues in a dynamic environment. The role involves troubleshooting and maintaining hardware and software systems, collaborating with third-party vendors, and updating ticket statuses. Candidates must have several years of experience in IT support and a valid work permit. This part-time position offers a flexible work schedule.

Competenze

• Several years of professional experience in the field of IT support.
• Must hold a valid work permit in Italy.

Mansioni

• Provide first- or second-level contact and problem resolution for customer issues.
• Work with third-party vendors to remediate complex AV issues.
• Maintain ticket updates for all reported incidents.

Conoscenze

IT support

Network troubleshooting

Windows OS

Mac OS

Microsoft Office

Descrizione del lavoro

A leading IT support firm in Italy is looking for an IT Support Specialist to provide efficient problem resolution for customer issues in a dynamic environment. The role involves troubleshooting and maintaining hardware and software systems, collaborating with third-party vendors, and updating ticket statuses. Candidates must have several years of experience in IT support and a valid work permit. This part-time position offers a flexible work schedule.