Oustside Service Sales Rapresentative

Schneider Electric North America; Napoli; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global technology company is seeking an Outside Services Sales Representative in Naples, Italy. The role involves developing customer relationships, promoting services related to uninterruptible power supply systems, and ensuring customer satisfaction. Ideal candidates will have a solid technical sales background with at least 5 years of experience and strong communication skills. This position offers a permanent contract, company car, and flexible work arrangements.

Servizi

Permanent contract

Company car

Health insurance

Competenze

• 5+ years of sales experience, preferably in technical fields.
• Ability to build sustainable relationships with customers.
• Proficiency in CRM tools.

Mansioni

• Develop relationships with customers to promote technical services.
• Educate customers on SE products and services.
• Participate in preparing sales reports and forecasts.

Conoscenze

Technical sales experience

Account management skills

Excellent communication skills

Active listening

Strumenti

Salesforce.com

Microsoft Office suite

Descrizione del lavoro

Schneider’s purpose is to empower all to make the most of our energy and resources, bridging progress and sustainability for all. We call this Life Is On.

Our mission is to be your digital partner for Sustainability and Efficiency.

We drive digital transformation by integrating world‑leading process and energy technologies, endpoints to cloud‑connected products, controls, software and services, across the entire lifecycle, enabling integrated company management for homes, buildings, data centers, infrastructure and industries.

We are the most local of global companies and advocate open standards and partnership ecosystems passionate about our shared Meaningful Purpose, Inclusive and Empowered values.

Outside Services Sales Representative

Mission

He/she is accountable for developing and maintaining relationships with customers having a qualified installed base to promote a broad range of technical services, including startup, maintenance, testing, consulting, modernization and digital services of uninterruptible power supply (UPS) and cooling equipment installed at the customer’s site.

He/she addresses customers’ needs, utilizes excellent products/solutions/services and customer knowledge to educate customers on pricing and application advantages, and how they meet customer's needs.

He/she is responsible to increase the number of Service Plans (both traditional and digital), spare parts and modernization for his/her assigned customers based in Campania, Calabria, and Sicily.

Area: Naples

What will you do?

• Initiate contact, develop relationship, discuss pain points and generate demand.
• Know where to be to create business opportunities, develop market networking activities to better understand account needs.
• Educate customers on all SE products and services with special attention on recurring and digital offers.
• Secure customer satisfaction overseeing all ongoing activities with the customer (orders, delivery, etc.).
• Utilize BridgeFrontOffice (Salesforce.com) for sales funnel management, account planning, performance and opportunity detection via Sales Cockpit.
• Provide monthly forecasts, using BFO, and summaries in a timely manner.
• Participate in the preparation of analysis and reports on field service performance.
• Provide precise and timely information to the Tender team to prepare sales quotations and proposals.

• Monitor margin to be at or above country thresholds. Use DOA process to elevate opportunities below thresholds.
• Work closely with Inside Service Sales Representatives and BU account managers to maximize business opportunities.
• Feed Field Services Marketing leaders with offers feedback, customer needs and installed base data.
• Coordinate and/or attend trade shows and marketing/sales seminars as needed.

What will help you to be successful?

• A solid technical sales experience (at least 5 years).
• Experience with uninterruptible power supply, network architecture, datacenter and cooling systems (nice to have).
• Account management skills, ability to build a sustainable and reliable relationship with customers.
• Ability to leverage technology.
• Ability to influence and convince others, to promote our offers and get them to support influencing other decision makers.
• Active listening.
• Energetic, outgoing, proactive and attentive to prospecting and networking.
• Excellent verbal and written communication skills including C‑level customers.
• Proficiency in Microsoft Office suite and ERP/CRM related tools.

What we offer

• Permanent contract and company car.
• Flexibility at work.
• Exciting role in an international company, with opportunities to lead and contribute to different projects collaborating with cross‑region teams.
• Special training tailored to your needs and career goals.
• Opportunity to develop based on clear career paths, to grow through experience and exposure.
• An environment where employees have equal opportunities to reach their fullest potential, depending on performance and personal aspirations.
• Global Family Leave program.
• Ticket restaurant or meal at canteen.
• Shareholding plans.
• Welfare programs that can be extended to your family.
• Health insurance and professional/extraprofessional accident insurance.

Schneider Electric is an Equal Opportunity Employer.

To apply, please submit an online application. This position will be posted until filled.