OTI Assistant

Smiths Group; Muggiò; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A global leader in engineering is seeking an Order Entry Manager in Muggiò, Italy. This role involves coordinating customer sales orders, managing invoicing processes in SAP, and developing the local team. Applicants should have a degree or relevant experience, strong problem-solving skills, and proficiency in SAP. The position is a full-time opportunity with a focus on customer satisfaction and teamwork, offering a chance to contribute to an inclusive work environment.

Servizi

Professional training and growth opportunities

Inclusive work environment

Focus on safety and well-being

Competenze

• Excellent knowledge of SAP (ERP tool) is necessary.
• Knowledge of basic accounting principles.
• Strong attention to details.

Mansioni

• Coordinate and enter customer sales orders into SAP.
• Manage and develop the OTI team.
• Ensure timely invoicing and compliance to customer requests.

Conoscenze

Strong communication skills

Time management skills

Analytical skills

Problem-solving skills

Customer focus

Team player

Formazione

Degree or long-term experience in relevant subjects

Strumenti

SAP

Microsoft Word

Microsoft Excel

Microsoft Outlook

Descrizione del lavoro

PREFACE

The OTI function liaisons and communicates with sales customers internal and external supply chain as well as the rest of the OTI organization. The employee must express a strong customer focus with exceptional time management skills.

The role combines the jobs of Order entry up to Invoicing covering OE Service and program sales.

As the Order Entry Manager he / she will coordinate and enter the input of customer sales orders into SAP placing the demand on the necessary shipping plants.

As the OTI assistant he / she will be managing the local team being responsible for sending out order confirmations and invoicing all customers. The position will also include master data management. The employee will work closely with finance, service, program, supply chain and sales to ensure timely invoicing and compliance to all customer requests.

The incumbent should possess excellent communication & management skills, organisational skills, be assertive and have the ability to multi-task. Must be able to meet deadlines and prioritise projects in line with overall business objectives.

The employee must be capable to motivate and lead a diverse team within a matrix organization.

SUMMARY OF ESSENTIAL FUNCTIONS

Responsibilities

• Ensure the Smiths Code of Corporate Responsibility and Business Ethics is upheld in all activities.
• Manage and develop the OTI team and represent local OTI within the organization and at EMEA level.
• Customer Order Processing from start to end. This includes but is not limited to:
• Receive sales program and service orders, verify terms as per quotes, confirm correct part numbers, configuration and pricing, and load them on SAP as per the process needed.
• Create Aftermarket Sales Orders (mainly for Spare parts) and monitor warranty & service contracts.
• Detailed program Sales orders to be created ensuring there are separate lines for products and services and also the Milestone billings.
• Communicate with sales staff to verify all information is correct and clarify with sales any missing information or inconsistencies on orders.
• Verify stock availability of products with each Smiths entity.
• Inform sales and stakeholders (customers) of shipment dates and delays.
• Update sales orders in SAP in the event of changes.
• Create, download and manipulate reports out of SAP such as:
• Order Intake Report
• Anticipated Order Intake Report
• Open Order Report
• Data Entry and Maintenance of SAP data.
• Ownership of consolidating and maintaining quality of current sales data in SAP.
• Support for Sales Department.
• Pro-active coordination within all the departments of the organization to ensure smooth flow of business.
• Complete invoicing transactions in SAP.
• Manage to receive shipment information to ensure invoicing complies with all terms and conditions.
• Ensure compliance with any export certification rules.
• SAP Super User.

WORK ENVIRONMENT

Individuals primary workstation is an office setting.

Qualifications

POSITION REQUIREMENTS

• Degree or long-term experience in relevant subjects and/or process management & analysis.
• Excellent knowledge of SAP (ERP tool) is necessary. SVMX Sales Force preferable.
• Knowledge of basic accounting principles.
• Computer literate and knowledge of Microsoft Word, Excel, Outlook and Internet Explorer.
• Ability to multitask.
• Strong communication and problem solving skills.
• Analytical and process driven.
• Strong attention to details.
• Customer focused.
• Willingness to perform tasks outside of job scope.
• Team Player and a can-do attitude a must.
• Knowledge of public entities environment and public procurement law.

PHYSICAL / MENTAL REQUIREMENTS

• Must be decisive, driven and conscientious and interact well in a team environment.
• Possess excellent organisational and interpersonal skills to manage a wide range of activities.
• Strong customer service skills including phone etiquette and the ability to handle stressful situations when working under pressure and strict deadlines.
• Self-motivated, reliable and accountable individual.
• Strong understanding of meeting deadlines and targets.
• Open and pro-active involved into continuous improvement.
• Ability to work independently.
• Deal with different personalities and overcome communication barriers, able to work effectively in a multicultural environment.
• Attend program launch meetings.

Additional Information

Offriamo... Unisciti a noi e ti aiuteremo a costruire la tua carriera con uneccellente formazione e opportunità di crescita professionale in tutta la azienda sia a livello locale che globale. Vivrai un ambiente inclusivo con una forte leadership e un'attenzione alla sicurezza e al benessere.

Unisciti a noi e lavora per un leader mondiale con i benefit e la formazione per premiare la tua dedizione e le tue competenze. Fai parte di un team in cui rendiamo il mondo un posto più sicuro.

Crediamo che le diverse prospettive e background siano ciò che fa prosperare un'azienda. Tutti i candidati qualificati riceveranno la stessa considerazione per limpiego indipendentemente da razza, colore, religione, sesso, orientamento sessuale, identità di genere, origine nazionale, stato economico, disabilità, età o qualsiasi altra caratteristica legalmente protetta. Siamo orgogliosi di essere un'azienda inclusiva con valori basati su eguaglianza ed etica dove celebriamo, supportiamo ed abbracciamo la diversità. In nessun momento durante il processo di assunzione Flex-Tek Smiths Group né uno dei nostri partner di reclutamento chiederà mai un pagamento per consentire la partecipazione inclusi ma non limitati a colloqui o test. Evitate richieste fraudolente candidandovi direttamente attraverso il nostro sito web di carriere (Carriere - Smiths Group plc).

Remote Work : No

Employment Type : Full-time

Key Skills

• Fashion Retail
• Engineering
• IFRS
• Axapta
• Computing

Department / Functional Area : Sales

Experience : years

Vacancy : 1