Operations Manager, Amazon Now

Amazon; Trento; In loco; EUR 45.000 - 65.000; Tempo pieno

Descrizione del lavoro

A leading global e-commerce company is seeking an Ops Manager in Trento, Italy. The successful candidate will be responsible for managing operational performance, analyzing data to improve deliveries, and leading a diverse team in a dynamic environment. A university degree and advanced English proficiency are required. The role involves collaboration with various stakeholders and promoting safety initiatives. Competitive compensation and opportunities for growth are provided.

Competenze

• University degree completed before the start date is required.
• Advanced proficiency in written and verbal English is necessary.
• Experience in data analysis is essential.

Mansioni

• Manage operational performance for DSP delivery partners.
• Analyze performance and suggest process improvements.
• Program manage new store launches from a last mile perspective.
• Promote a culture of safety and wellbeing.
• Support and lead a team while handling administrative tasks.
• Collaborate with other managers to standardize processes.
• Drive safety initiative programs.

Conoscenze

Operational performance management

Data analysis

Stakeholder communication

Safety initiatives

Team leadership

Formazione

University degree (Bachelor's or Master's)

Strumenti

MS Office (Word, Excel, Outlook)

Descrizione del lavoro

When you join Amazon as a Ops Manager, you’ll gain experience leading a large and diverse team to make sure your area of the business keeps pace with demand. In this hands‑on role, you’ll learn about the complexity of operations at a global business and what it takes to make everything run seamlessly. While you implement your team’s approach to drive productivity, you’ll also work closely with your colleagues to address challenges, which means no two days will be the same.

Key Job Responsibilities

• Manage operational performance for DSP delivery partners
• Analyze performance and suggest process improvements to optimize deliveries and Customer Experience.
• Program Manage new store launches from Last mile perspective
• Promote a culture of safety and wellbeing
• Analyse and implement corrective actions to make sure quality and productivity are at consistently high levels, and business objectives are met across all shifts
• Support and lead a team and handle administrative work alongside building and supporting a strong team culture
• Collaborate with other managers to standardize processes
• Drive Safety initiatives programs

Basic Qualifications

• University degree (Bachelor's or Master's degree), completed before start date
• Advanced proficiency in written and verbal English
• Relevant experience in performing data analysis

Preferred Qualifications

• Experience of communicating with a wide range of stakeholders, including your peers and leadership
• Experience in a logistical working environmentExperience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.