Operations Manager

STERIS IMS; Biassono; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading global healthcare provider in Biassono is seeking an Operations Manager to oversee customer management and operational performance. Responsibilities include managing safety, driving customer satisfaction, and leading a team to meet business objectives. The ideal candidate will have a Bachelor's Degree and demonstrated leadership experience. This position emphasizes the importance of safety and continuous improvement, requiring effective communication skills and local market understanding.

Competenze

• Demonstrated team leadership experience.
• Proven technical capability.

Mansioni

• Ensure safe operations by developing effective safety culture.
• Drive customer satisfaction with Sales Managers.
• Lead continuous improvement of business processes.
• Manage and develop staff to meet business objectives.
• Align business with STERIS Corporate vision.

Conoscenze

Proven leadership qualities

Acute awareness of safety importance

Excellent communication skills

Good understanding of local business market

Problem solving authority

Formazione

Bachelor's Degree

Descrizione del lavoro

Position Summary

We are looking for an Operations Manager to join our team in Biassono (MB) who will be responsible and accountable for customer management, operational management, quality performance, Health&Safety, Security and Environmental management of the AST ITA Plant. The Operations Manager will provide regular and appropriate performance information to STERIS Managers/Director and ensure compliance to all relevant Company and legal regulations.

Duties

• Ensure safe operations of the plant and company by development of an effective safety culture, enforcement of safety practices in compliance to internal and external requirements and regulations.
• In conjunction with the (Senior) Sales Managers ensure the effective management of existing and new Customers and drive Customer satisfaction.
• Provide Leadership to ensure continuous improvement of business processes and activities in line with STERIS world class safety objectives and the Quality management system.
• Manage and develop 14+ staff, allocate resources and assign specific duties to achieve pre-determined commercial and business objectives for the business in the plant.
• Ensure that the business operates within and towards the published STERIS Corporate vision and global objectives, including LEAN, 5S, Sustainability and One Team One Goal strategies.
• Apply to STERIS Values, culture and ethos managing the business, its Customers and staff.

Education Degree

• Bachelor's Degree

Required Experience

• Demonstrated team leadership experience, even at an early career level.
• Proven technical capability.

Skills

• Proven leadership qualities (leading by example)
• Acute awareness of the importance of safety to the business
• Willing to go the extra mile for our Customers (Customer First, always)
• Good understanding of the principle of continuous improvement
• Well-developed understanding of risk and risk avoidance
• Excellent communication skills (both oral and written)
• Good understanding of the local business market. Some exposure to the medical device and/or pharmaceutical industries would be a distinct advantage
• Significant Decision Making or Problem Solving authority
• English language: B1 level

STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.