Operations Control Officer

Air Dolomiti; Verona; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A regional airline in Verona is seeking a full-time Operations Control Officer to coordinate daily flight operations. The ideal candidate has experience in a similar role and is fluent in Italian and English. Responsibilities include ensuring regulatory compliance, managing operations, and efficiently handling multiple requests in a dynamic environment. Candidates must possess strong problem-solving and decision-making skills.

Competenze

• At least 2 years experience in a similar role preferred.
• Fluent in Italian and English.
• Ability to liaise diplomatically with stakeholders.

Mansioni

• Coordinate daily flight operations and ensure regulatory compliance.
• Manage multiple requests and prioritize efficiently.
• Monitor operations and provide updates.

Conoscenze

Problem-solving

Decision-making

Dynamic situational handling

Effective communication

Descrizione del lavoro

Air Dolomiti is one of the airlines of the Lufthansa Group, offering multiple daily connections to Munich and Frankfurt German hubs and other European destinations. Whatever your destination – a city, the countryside or the beach – Air Dolomiti is the quickest, most comfortable way to travel. No traffic jams, no transfers, just sit back and take in that breathtaking view over the Dolomites and savor the Italian way of life right from the get-go. For those after a relaxing break or something more action‑packed, from Florence to Venice, Verona to Bologna – there will always be a wonderful welcome in Italy.

Why us: Air Dolomiti has prided itself on being an efficient and reliable airline that puts the customer first. Our service is built around our passengers’ needs, and this is why we offer several flights a day from the main Italian airports and are so passionate about punctuality and running a regular service. Drawing on the Lufthansa Group’s commitment to the environment, we also obtained EMAS (Eco‑Management and Audit Scheme) registration in 2021.

Dynamic, efficient and caring – that’s what makes us the best team to work with. If this sounds like you, we’d like to get to know you!

👉 We are currently looking for a fixed‑term Operations Control Officer to be based in Verona.

The Operations Control Officer coordinates daily flight operations, dealing with other technical and operational stakeholders. She/He has to possess good problem‑solving and decision‑making capabilities and be able to minimize disruptions to flight operations. She/He also has to ensure that this is done in accordance with relevant regulations and safety requirements.

Main duties and responsibilities

• Obtain overflight and landing clearances, PPRs and slots, as well as set up ground handling, fuel and catering arrangements, whilst ensuring regulatory compliance is consistently maintained.
• Take expeditious action to avoid any disruption to flights.
• Handling multiple requests simultaneously and accurately, work well in dynamic situations; anticipate and mitigate problems.
• Prioritize time and resources efficiently in crises, work effectively with others in a fast‑paced team environment and work independently with limited assistance.
• Forward planning to reduce disruption to the flight program and its possible impact; assess destination airports, en‑route and/or aircraft‑specific restrictions and propose solutions.
• Closely monitor the progress of an operation both in the planning and live phases, and provide regular updates to all concerned.
• Supervise daily flight planning processes and assist flight crews in resolving difficulties related to operational tasks.

Requirements

• Ideally at least 2 years experience in a similar role (not mandatory).
• Must be able to read, write and speak Italian and English fluently.
• Ability to liaise in a diplomatic and friendly manner with all stakeholders.
• Flexible time approach and adaptable to change between shifts.
• Able to work under pressure and within time constraints.
• Able to talk firmly with people but using a kind way.

Seniority level

• Associate

Employment type

• Full‑time

Job function

• Production

Industries

• Airlines and Aviation

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