Onsite Service Desk Engineer – Bari (ITIL, Windows/AD)

Thrive IT Systems; Bari; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading IT services provider is seeking a Service Desk Engineer for a permanent position in Bari, Italy. The ideal candidate will have at least 1 year of experience in IT Service Desk roles, showcasing excellent communication skills in both English and Italian. Responsibilities include troubleshooting Windows clients and network issues, with knowledge of ITIL and experience with ITSM tools like ServiceNow and BMC Remedy. Interested applicants can apply by sharing their resumes with the provided recruiter email.

Competenze

• Minimum 1 year of experience in IT Service Desk.
• Proficient in communication in English and Italian.

Mansioni

• Troubleshoot Windows client and network issues.
• Monitor and report using ITSM tools.

Conoscenze

Excellent communication skills

Knowledge in Active Directory

Office365 troubleshooting

Windows client troubleshooting

Network Monitoring tools

Excellent ITIL knowledge

Proficiency in English

Proficiency in Italian

Jira Service Desk

ServiceDesk

Windows Server

Strumenti

ServiceNow

BMC Remedy

Descrizione del lavoro

A leading IT services provider is seeking a Service Desk Engineer for a permanent position in Bari, Italy. The ideal candidate will have at least 1 year of experience in IT Service Desk roles, showcasing excellent communication skills in both English and Italian. Responsibilities include troubleshooting Windows clients and network issues, with knowledge of ITIL and experience with ITSM tools like ServiceNow and BMC Remedy. Interested applicants can apply by sharing their resumes with the provided recruiter email.