Onsite IT Technician – Deskside Support & Imaging Expert

Hemmersbach; Monza; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global IT infrastructure provider is seeking a proactive Onsite Technician for a fully onsite role in Seregno, Monza. You will provide hands-on technical support for end users, focusing on resolving hardware and software issues while ensuring high user satisfaction. The ideal candidate will have 2+ years of experience in technical support, proficiency in common business software, and familiarity with ticketing systems. An employment contract is initially for 1 year with a possibility for permanent placement.

Competenze

• 2+ years of experience as a Deskside Support Technician.
• Working technical knowledge of standard systems and business software (Windows, MS Office 365).
• Experience in OS, Apps and H/W installation and troubleshooting.

Mansioni

• Troubleshoot and remediate hardware and software issues.
• Install, configure, and support new hardware and software.
• Document resolutions and propose solutions to problems.
• Support contract SLAs and manage workloads effectively.

Conoscenze

Deskside Support Experience

Technical Knowledge of Systems

Familiarity with Ticketing Systems

Experience with Imaging Tools

Good English and Italian Proficiency

Strumenti

SCCM

MDT

ServiceNow

Descrizione del lavoro

A global IT infrastructure provider is seeking a proactive Onsite Technician for a fully onsite role in Seregno, Monza. You will provide hands-on technical support for end users, focusing on resolving hardware and software issues while ensuring high user satisfaction. The ideal candidate will have 2+ years of experience in technical support, proficiency in common business software, and familiarity with ticketing systems. An employment contract is initially for 1 year with a possibility for permanent placement.