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A global IT infrastructure provider is seeking a proactive Onsite Technician for a fully onsite role in Seregno, Monza. You will provide hands-on technical support for end users, focusing on resolving hardware and software issues while ensuring high user satisfaction. The ideal candidate will have 2+ years of experience in technical support, proficiency in common business software, and familiarity with ticketing systems. An employment contract is initially for 1 year with a possibility for permanent placement.