Onsite IT Support Specialist — Desktop & Network Expert

Nsc Global; Bardi; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A global technology services provider in Emilia-Romagna is seeking an experienced IT Support Technician to provide technical assistance for desktop and network issues. Responsibilities include troubleshooting, maintaining systems, and ensuring high-quality customer service. Ideal candidates will have 24+ months of experience, strong skills in Microsoft technologies, and relevant IT certifications.

Competenze

• More than 24 months of experience required.
• Proficient in configuring and troubleshooting networking features.
• Ability to document technical issues and solutions.

Mansioni

• Provide technical support to clients, resolving hardware and software issues.
• Collaborate with technology teams for effective desktop operations.
• Maintain positive and professional interactions with clients.

Conoscenze

Experience with Microsoft desktop operating system

Windows Client Administration

Technical problem resolution

Advanced knowledge in Computer Hardware

Exceptional customer service

Formazione

A+ Certification

CompTIA A+ Certification

Microsoft Certified IT Professional (MCITP)

Strumenti

Microsoft Office & Office 365 applications

Ticketing software

Descrizione del lavoro

A global technology services provider in Emilia-Romagna is seeking an experienced IT Support Technician to provide technical assistance for desktop and network issues. Responsibilities include troubleshooting, maintaining systems, and ensuring high-quality customer service. Ideal candidates will have 24+ months of experience, strong skills in Microsoft technologies, and relevant IT certifications.