Onboard Shop Manager — Cruise Retail Leader

Enterprise Shipping Agency; Genova; On-site; EUR 28,000 - 34,000; Full time

Benefits offered by this job

Free single cabin

Meals and accommodation provided

Round-trip travel expenses covered

STCW course reimbursement

Access to onboard recreational areas

Professional growth opportunities

Job summary

A leading company in maritime transportation seeks passionate Shop Managers to enhance guest shopping experiences onboard cruise ships. Ideal candidates should possess strong retail backgrounds, leadership skills, and a customer-focused mindset. This role offers a unique opportunity to work in an international environment with competitive compensation and benefits.

Qualifications

• Proven experience in retail, preferably in fashion, beauty, or luxury.
• Fluent in English (B2 level) and a second language.
• Availability to live and work onboard for the full contract duration.

Responsibilities

• Managing the entire retail area on the ship.
• Achieving sales targets and enhancing guest shopping experiences.
• Leading a multicultural team of sales associates and specialists.

Skills

Team management

Customer focus

Organizational skills

Sales techniques

Visual merchandising

Fluent English

Second European language

Education

STCW certificate

Tools

Microsoft Office

POS systems

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