On-site IT Support Technician L1 in Modena (1-Year Contract)

Sharp Brains; Torino; In loco; EUR 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

A technology solutions provider in Torino is seeking an IT Support Technician L1. The role involves providing technical support for desktop and laptop systems, managing device life cycles, and ensuring compliance with security protocols. Ideal candidates have over 3 years of experience and proficiency in tools like SCCM and ServiceNow. This position is on-site in Modena and requires strong troubleshooting skills.

Competenze

• Experience of more than 3 years as IT Support.
• Proficient in troubleshooting hardware and software issues.
• Familiarity with ITIL practices.

Mansioni

• Provide end-to-end technical support for desktop and laptop systems.
• Handle IMAC activities and break/fix tasks for end-user devices.
• Manage the full lifecycle of desktop devices.

Conoscenze

Technical troubleshooting

User support

SCCM

ServiceNow

MS Office

Active Directory

Strumenti

SCCM

Intune

ServiceNow

Descrizione del lavoro

A technology solutions provider in Torino is seeking an IT Support Technician L1. The role involves providing technical support for desktop and laptop systems, managing device life cycles, and ensuring compliance with security protocols. Ideal candidates have over 3 years of experience and proficiency in tools like SCCM and ServiceNow. This position is on-site in Modena and requires strong troubleshooting skills.