Observability Engineering Manager

Canonical; Pisa; Remoto; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading software company is hiring an Observability Engineering Manager to lead the development of distributed tracing and service mesh products. The candidate will manage a team, conduct performance reviews, and ensure the delivery of high-quality observability solutions while fostering a collaborative work environment. An exceptional record in software development and leadership in open-source contexts is required. This role offers a flexible work environment with opportunities for personal growth and travel.

Servizi

Personal learning budget of USD 2,000 yearly

Annual compensation review

Wellness programs

Twice-yearly team events

Maternity and paternity leave

Competenze

• Strong programming skills in relevant languages.
• Experience in software delivery, especially in open source.
• Ability to lead a distributed team and cultivate a positive culture.

Mansioni

• Manage a distributed team of engineers and its observability portfolio.
• Conduct one-on-one meetings to guide team performance.
• Review code and ensure high-quality outputs.

Conoscenze

Leadership

Communication

Software Development

Team Management

Problem Solving

Formazione

Exceptional academic track record

Strumenti

Linux (Debian or Ubuntu)

Python

Go

Descrizione del lavoro

Canonical is a leading provider of open source software and operating systems to the global enterprise and technology markets. Our platform, Ubuntu, is widely used in breakthrough enterprise initiatives such as public cloud, data science, AI, engineering innovation, and IoT. Our customers include the world's leading public cloud and silicon providers, and industry leaders in many sectors. The company is a pioneer of global distributed collaboration, with 1200+ colleagues in 75+ countries and very few office-based roles. Teams meet two to four times yearly in person, in interesting locations around the world, to align on strategy and execution.

The company is founder‑led, profitable, and growing.

We are hiring an Observability Engineering Manager who will lead the development of the distributed tracing or service mesh products as part of our Observability group.

Engineering managers at Canonical are always coders who review and lead both architecture and code. They are also astute judges of character and comfortable setting expectations and holding colleagues accountable.

We are building an observability stack that is easy to deploy and operate on Kubernetes as part of a broader initiative to deliver the world's best suite of open‑source tools. We provide deep integration and automation for metrics, logging, telemetry, alerting, tracing and profiling to make observability tools integral and pervasive across software practices.

Our implementation of Kubernetes operators is opinionated, resilient, and scalable, providing deep insights out of the box. The user experience is polished and seamless for end‑users; administrators enjoy smooth, lightweight Day 1 and Day 2 operations. We are excited to be improving the state of the art for open‑source observability.

This is an exciting opportunity for a software engineer passionate about open‑source software, Linux, Kubernetes, and observability. Build a rewarding, meaningful career working with the best and brightest people in technology at Canonical, the growing international software company behind Ubuntu.

As an Engineering Manager at Canonical, you must be technically strong, but your main responsibility is to run an effective team and develop the colleagues you manage. You will develop and review code as a leader, but know that the best way to improve the product is to ensure that the whole team is focused, productive and unblocked. You are expected to help them grow as engineers, do meaningful work, do it outstandingly well, find professional and personal satisfaction, and work well with colleagues and the community. You will also be expected to be a positive influence on culture, facilitate technical delivery, and regularly reflect with your team on strategy and execution. You will collaborate closely with other Engineering Managers, product managers, and architects, producing an engineering roadmap with ambitious and achievable goals.

We expect Engineering Managers to be fluent in the programming language, architecture, and components that their team uses. Code reviews and architectural leadership are part of the job. The commitment to healthy engineering practices, documentation, quality and performance optimisation is as important as fair and clear management and the obligation to ensure a high‑performing team.

Location: This role can be home based in the EMEA or Americas regions.

Responsibilities

• Manage a distributed team of engineers and its observability portfolio
• Organize and lead the team's processes to help it achieve its objectives
• Conduct one‑on‑one meetings with team members
• Identify and measure team health indicators
• Interact with a vibrant community
• Review code produced by other engineers
• Attend conferences to represent Canonical and its Observability Stack

Qualifications

• An exceptional academic track record from both high school and university
• A proven track record of professional experience in software delivery
• Professional software development experience, preferably with a track record in open source
• Willingness to travel up to 4 times a year for internal events
• Professional written and spoken English
• Experience with Linux (Debian or Ubuntu preferred)
• Excellent interpersonal skills, curiosity, flexibility, and accountability
• Passion, thoughtfulness, and self‑motivation
• Excellent communication and presentation skills
• Result‑oriented, with a personal drive to meet commitments

Nice‑to‑have skills

• Experience as an engineering manager, with a track record of building great, high‑performance teams
• Professional Python development experience
• A working knowledge of Go
• Open source contribution experience
• Interest and experience with container technologies
• A proven understanding of the importance of observability and monitoring for keeping software running smoothly
• Experience designing and implementing observability solutions

Benefits

• Distributed work environment with twice‑yearly team sprints in person
• Personal learning and development budget of USD 2,000 per year
• Annual compensation review
• Recognition rewards
• Annual holiday leave
• Maternity and paternity leave
• Team Member Assistance Program & Wellness Platform
• Opportunity to travel to new locations to meet colleagues
• Priority Pass and travel upgrades for long‑haul company events

About Canonical

Canonical is a pioneering tech firm at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important open‑source projects and the platform for AI, IoT, and the cloud, we are changing the world of software. We recruit on a global basis and set a very high standard for people joining the company. We expect excellence; to succeed, we need to be the best at what we do. Most colleagues at Canonical have worked from home since our inception in 2004. Working here is a step into the future and will challenge you to think differently, work smarter, learn new skills, and raise your game.

Equal Opportunity Employer

Canonical is an equal opportunity employer. We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.