Night Front Desk Manager — Luxury Hospitality Leader

Four Seasons; Firenze; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Florence is seeking a Night Assistant Manager to oversee Front Desk operations during the overnight shift. This role requires excellent communication and problem-solving skills, along with a minimum of 2 years' experience in a luxury hotel environment. The candidate will manage guest interactions, complete daily reports, and ensure the highest level of hospitality. The role offers opportunities for career development within a globally recognized brand.

Servizi

Free work clothes with dry cleaning

Quality meals at Employee restaurant

Employee discounts at Four Seasons outlets

Access to the Wellbeing hotel program

Excellent Training and Career Development

Global career opportunities

Competenze

• At least 2 years’ experience in Front Desk preferably in a luxury hotel environment.
• Excellent interpersonal skills and a can-do approach.
• Proficiency in Italian and English; a third language is a plus.

Mansioni

• Manage Front Desk activities during the overnight shift.
• Complete Daily Reports and night audit.
• Resolve customer complaints with professionalism.
• Check guests in and out efficiently and friendly.

Conoscenze

Excellent personal presentation

Strong communication skills

Problem solving skills

Attention to detail

Organizational skills

Outgoing personality

Formazione

High school education or equivalent experience

Strumenti

Opera PMS

Descrizione del lavoro

A luxury hotel in Florence is seeking a Night Assistant Manager to oversee Front Desk operations during the overnight shift. This role requires excellent communication and problem-solving skills, along with a minimum of 2 years' experience in a luxury hotel environment. The candidate will manage guest interactions, complete daily reports, and ensure the highest level of hospitality. The role offers opportunities for career development within a globally recognized brand.