Multilingual Onboarding & Customer Support Associate

Octorate; Cagliari; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A tech company in hospitality is looking for a Customer Support Assistant to join their team in Rome. You will assist with onboarding clients, provide customer support, and help maintain accurate client information in CRM systems. Ideal candidates are fluent in Italian, French, and English, and have experience in technical support or customer care roles. This is a great opportunity for those interested in the hospitality technology sector.

Servizi

Structured training and mentorship

Career growth opportunities

Collaborative work environment

Competenze

• Fluency in Italian, French, and English (written and spoken).
• Proven experience in Technical Support, Helpdesk, or Customer Care positions.
• Availability to work on-site at our Rome office.

Mansioni

• Support the team during the onboarding process for new clients.
• Assist colleagues in providing customer support via email, chat, and phone.
• Help update CRM and support tools with accurate client information.
• Contribute to collecting customer feedback and sharing insights with the team.

Conoscenze

Fluency in Italian

Fluency in French

Fluency in English

Technical Support experience

Customer Care experience

Descrizione del lavoro

A tech company in hospitality is looking for a Customer Support Assistant to join their team in Rome. You will assist with onboarding clients, provide customer support, and help maintain accurate client information in CRM systems. Ideal candidates are fluent in Italian, French, and English, and have experience in technical support or customer care roles. This is a great opportunity for those interested in the hospitality technology sector.