Multilingual Front Desk Host — Luxury Boutique Hotel, Rome

Palazzo Nainer Boutique Hotel; Roma; In loco; EUR 25.000 - 35.000; Tempo pieno

Descrizione del lavoro

A luxurious boutique hotel in Rome seeks a Front Office Receptionist. Responsibilities include managing front office operations, assisting guests, and providing exceptional customer service. Ideal candidates will have strong communication skills, proficiency in Italian and English, and at least 3 years of experience. This is a full-time, on-site position offering a unique opportunity in a historic setting.

Competenze

• Manage front office operations and maintain guest records.
• Create a welcoming and positive guest experience.
• Handle check-ins, check-outs, and bookings efficiently.
• Excellent verbal and written communication skills.

Mansioni

• Welcome and assist guests at the front office.
• Answer phone calls and handle inquiries.
• Ensure smooth communication between departments.

Conoscenze

Receptionist Duties

Customer Service

Phone Etiquette

Organizational Skills

Problem-solving Abilities

Fluency in Italian

Fluency in English

Strumenti

OPERA Cloud PMS

Descrizione del lavoro

A luxurious boutique hotel in Rome seeks a Front Office Receptionist. Responsibilities include managing front office operations, assisting guests, and providing exceptional customer service. Ideal candidates will have strong communication skills, proficiency in Italian and English, and at least 3 years of experience. This is a full-time, on-site position offering a unique opportunity in a historic setting.