Overview
Molecular Account Executive is responsible for managing and expanding molecular activities for assigned customers in the defined country territory. The role includes acting as an advisor/consultant to customers. Account Manager is responsible for retention and value expansion with assigned Abbott existing but also new possible accounts.
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Major Responsibilities
- New business acquisition
- Renewals of expiring contracts or new tender issued by existing customers as well as price negotiations ensuring customers have the right prices
- Establish value propositions and build business cases
- Post-sale involvement with customers
- Develop broad relationships with key molecular lab stakeholders including the decision making units as well as clinicians and purchasing departments
- Serve customer requests and forward them to the respective service department on technical and applicational questions
- Become advisor/consultant to customer on lab productivity, use and/or design
- Work actively in CRM system keeping the customer data up to date, reporting activities and market data
- Single point of contact that responds to the customer promptly
Education
- Bachelor or Master degree or equivalent
Background
- Experience from IVD laboratory diagnostics business
- Experience from sales preferable but not mandatory if having a strong experience from the molecular diagnostic field
- Experience from molecular laboratory field mandatory
- Strong experience maintaining and developing customer relationships
- Native in local language/English & other languages advantageous
- Account Manager requires regular average travel activity around 70%
Seniority level
Employment type
Industries
- Hospitals and Health Care