Military - Area Manager - North Italy, Operations

Amazon; Sicilia; Presencial; EUR 41.000 - 51.000; Jornada completa

Descripción de la vacante

Amazon is seeking an Area Manager for its Customer Fulfilment network in Italy. You will lead a site team, drive safety, quality and productivity, and implement process improvements while coordinating across levels of management to standardise shift practices.

Relevant experience includes team leadership, stakeholder communication, and proficiency with MS Office. Fluency in Italian and English is required, with work across multiple locations in Italy.

Formación

• Bachelor's degree, or Master's degree.
• Experience managing teams.
• Experience communicating with a wide range of stakeholders, including leadership.
• Fluency in Italian (written and spoken).
• Fluency in English (written and spoken).
• Experience using MS Office (Word, Excel, Outlook).

Responsabilidades

• Create, oversee, and drive a culture of safety and wellbeing.
• Analyse and implement changes to keep quality and productivity at a high level.
• Oversee projects to streamline processes and increase quality of service.
• Analyse shift performance against business objectives and take actions to improve operational excellence.
• Collaborate with management to standardise shift practices.

Conocimientos

Team management

Stakeholder communication

Languages: Italian/English

Communication with leadership

Educación

Bachelor's or Master's degree

Herramientas

MS Office

Descripción del empleo

Description

This role focuses on those who have military experience interested in working in the private sector. Amazon’s military recruiting team is available to discuss the many opportunities within Amazon.

At Amazon, thousands of former military are driving innovation and raising the bar on customer experience. On a daily basis, those with military backgrounds are able to apply their knowledge, skills, and leadership abilities in a wide variety of careers – influencing change across the globe.

When we hire you at Amazon, we hire for the future. With unlimited career opportunities, Amazon invests in ensuring our teams are always challenged, constantly learning from each other, and creatively contributing to our next big idea. You will be surrounded by the best innovators of our time and we welcome you to make history with us.

For those who have military experience, we are looking to hire you!

Operations is the beating heart of Amazon. This key part of our business makes sure we fulfil and dispatch orders efficiently so that our customers get their items on time. As an Area Manager, you’ll make sure your site is running as smoothly as it should so that we can meet customer demand. You will be leading a team that helps keep our operations safe, efficient, and of a high quality and taking on a number of projects across our network to drive productivity.

The applicable collective agreement (CCNL) for this role is Logistica, Trasporto Merci e Spedizione. The position is classified at Livello 1 or above, depending on the candidate’s skills, competences and experience.

Key job responsibilities

• Create, oversee, and drive a culture of safety and wellbeing
• Analyse and implement changes to keep quality and productivity at a consistently high level
• Oversee projects to streamline processes, optimise productivity and increase quality of service for customers within your area of responsibility
• Analyse shift performance against relevant business objectives, and put in place actions to improve our operational excellence
• Work collaboratively with management-level colleagues to standardise shift practices

A day in the life

You’ll work on a shift pattern at one of our sites, making sure it is as productive as it can be. Your main focus will be to own and drive a culture of safety and uphold quality and shift performance standards. You’ll also oversee process improvements within your area and drive implementation. A typical day is varied, including everything from routine team management and daily operational responsibilities to process improvement and wide-scale operational contingency tasks. You’ll also be a role model and mentor to new managers.

About the team

Customer Fulfilment, or CF, is where it all started for Amazon. CF has scaled up from a humble team of booksellers to a sophisticated global team which handles more than 1.5 million orders every day. The team is the foundation of our business and its efforts have helped us diversify across new regions and services. With the help of emerging technology, we’re always looking for ways to offer a bigger, better product range – delivered quickly and affordably.

The CF team are the first people in the chain that helps customers get products at the speed we’re known for. We’re based in Fulfilment Centres, which are at the heart of Amazon’s fast-paced Operations network. Our centres are sometimes referred to as the ‘First Mile’ because it’s where most Amazon packages start their journey. We help to manage dynamic inventory and facilitate speedy deliveries round the clock.

Lots of different people work in our Fulfilment Centres, so there are plenty of opportunities for every skillset. Some of us work with physical products, while others analyse data to help everyone across the business make smart decisions.

Basic Qualifications

• Bachelor's degree, or Master's degree
• Experience managing teams
• Experience communicating with a wide range of stakeholders, including colleagues and leadership
• Speak, write, and read fluently in Italian
• Speak, write, and read fluently in English

Preferred Qualifications

• Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent
• Experience in logistics, or experience in an operational role
• Experience managing teams, or experience working with the MS Office suite (Word, Excel, Outlook) in a professional environment

Amazon is an equal opportunities employer

We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice ( https://www.amazon.jobs/en/privacy_page ) to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The minimum gross base salary for this position is listed below. The base salary listed corresponds to working on a full-time basis. For part-time hours, the salary will be pro-rated.

Amazon reserves the right to offer a higher salary and/or level, depending on the candidate's skills, competencies, and experience. Amazon's package may include a sign on payment. In addition, the candidate may be eligible to participate in a restricted stock unit scheme operated independently by Amazon.com Inc. in USA. Your recruiting team will share final salary and any restricted stock unit scheme if applicable, depending on skills and requirements.

In addition to statutory benefits, and those applicable to the relevant CBA, company supplementary benefits may apply subject to further terms.

See below the minimum gross base salary for this position:

Agognate, ITA - 46,000.00 EUR Annually

ORBASSANO, ITA - 46,000.00 EUR Annually

Riese Pio X, ITA - 46,000.00 EUR Annually

Torrazza, ITA - 46,000.00 EUR Annually

Vercelli, ITA - 46,000.00 EUR Annually