MILAN SOUTH - Station Manager (m/w/d)

roadsurfer; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A prominent campervan rental company in Milan is seeking a dedicated Station Manager to oversee operations and team management. Responsibilities include leading the location, managing fleet operations, and ensuring high customer satisfaction. Ideal candidates should have relevant experience, strong leadership abilities, and fluency in English and Italian. This full-time role offers a dynamic work environment and opportunities for personal growth.

Servizi

Team events

Camper budget

Corporate discounts

Competenze

• At least 1-2 years of relevant work experience in car rental or tourism.
• Experience in leading employees or teams is advantageous.
• Fluent in English and Italian.
• Driver’s license Class B.

Mansioni

• Lead the establishment and operations of the location.
• Implement processes while contributing new ideas.
• Maintain communication with all international teams.
• Motivate and manage your on-site team.
• Control team recruitment.
• Manage the local vehicle fleet.
• Advise customers on products and services.

Conoscenze

Leadership

Customer Service Orientation

Effective Communication

Problem-Solving

Organizational Skills

Team Motivation

Formazione

Training in relevant subject area

Descrizione del lavoro

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Why roadsurfer?

• TEAMSPIRIT & TEAMEVENTS: Look forward to a collegial atmosphere with flat hierarchies, lots of fun and great team spirit, as well as regular team events such as joint sports sessions, barbecues or just an after-work drink at your station.
• EXCHANGE PROGRAM: Swap your workplace with one of your European colleagues and work up to four weeks a year in the most beautiful places in Europe.
• CAMPER BUDGET: You get an annual camper budget to experience the #happyroadsurfing lifestyle for yourself.
• DISCOUNTS: Use our Corporate Benefits Platform and Family & Friends Discounts

The role - your passion

• Your roadsurfer Station - Location Management: You take on the independent leadership and establishment of the location, closely collaborating with central departments to oversee day-to-day operations on-site
• Process Optimization: You successfully implement existing standards and processes while contributing your own ideas (coordinating vehicle returns, handovers, and vehicle preparation)
• Collaboration with roadsurfer Stations: You maintain constant communication with all international teams to ensure ongoing improvements
• Team Leadership: As a Team Leader, you motivate and lead your on-site team. This includes onboarding, effective task planning, and quality control
• Recruitment: You have control over building your team and seek the right talent for your location
• Fleet Management: You always have an overview of the local vehicle fleet for rental and sales: documentation, maintenance, cleanliness, and coordination with local service partners
• Customer Consultation: You advise customers on our products, myroadsurfer, abo, spots, and rent, and send them out as happy roadsurfers on the roads of Europe

What you need to surf the wave with us

• Successfully completed training or studies in a relevant subject area or comparable qualification
• At least 1-2 years of relevant work experience, preferably in areas such as car rental, tourism, or similar – career changers are welcome
• Experience in leading employees or teams is advantageous
• High service and customer orientation with a friendly and open demeanor
• You are a hands‑on and effective communicator
• You are a resilient problem solver and highly organized
• You speak excellent English, on top you also speak the language for the country you applied for fluently
• Driver’s license Class B

Ready to surf?

We look forward to receiving your application! If you have any questions, feel free to reach out to us at [e-mail], and we will get back to you as soon as possible.

ABOUT #ROADSURFER

We are more than Europe’s largest campervan rental company. In 2021 we launched our platform roadsurfer spots in addition to our other products rent, abo and sales – a platform where you can discover and book unique camping spots. But that’s only the beginning. We are growing fast, so hop on board and join us on our journey. The roadsurfer philosophy is simple: rent an RV, start your adventure, be happy. Come ride the wave with us!

Seniority level

• Mid‑Senior level

Employment type

• Full‑time

Job function

• Management and Manufacturing

Industries

• Travel Arrangements

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