Milan IT Support Analyst - Desktop & AV Expert

White & Case Llp; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A leading global law firm in Milan is seeking a Technology Support Analyst to provide day-to-day IT support. Key responsibilities include desktop support, managing user queries, and assisting with meeting technology. Ideal candidates should possess strong problem-solving and customer service skills, alongside a college degree or relevant experience. This role offers an opportunity to work within a dynamic team in a prestigious legal environment.

Competenze

• 6 months experience in a similar role.
• Excellent verbal and written communication abilities.
• Team player who is ambitious and motivated.

Mansioni

• Provide basic user support.
• Respond to user queries, providing advice and guidance.
• Deliver high standards of customer service.

Conoscenze

Customer service skills

Problem-solving skills

Excellent interpersonal skills

Organizational skills

Ability to multitask

Formazione

College degree or relevant work experience

Strumenti

Microsoft Office Suite

WebEx

Citrix

Descrizione del lavoro

A leading global law firm in Milan is seeking a Technology Support Analyst to provide day-to-day IT support. Key responsibilities include desktop support, managing user queries, and assisting with meeting technology. Ideal candidates should possess strong problem-solving and customer service skills, alongside a college degree or relevant experience. This role offers an opportunity to work within a dynamic team in a prestigious legal environment.