Member Services Representative Mornings

Crunch Fitness; Toscana; In loco; EUR 25.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading fitness chain is seeking a Member Services Representative for mornings in Florence, Italy. The role involves greeting members, managing check-ins, and facilitating member requests. Strong reading, writing, and computer skills are essential. The position also offers benefits such as free membership, employee discounts, paid time off, and health benefits for full-time employees.

Servizi

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Competenze

• Strong communication skills to interact positively with members and guests.
• Ability to follow procedures and maintain professionalism.
• Organizational skills to manage work area and member requests.

Mansioni

• Greet members and guests warmly and assist them at the club.
• Manage check-ins and convey messages through club software.
• Facilitate member service payments and ensure a clean work area.
• Participate in club meetings and assist management as required.

Conoscenze

Proficient reading and writing skills

Computer Skills

Descrizione del lavoro

Member Services Representative Mornings Florence

Member Services Representative Mornings

Monday - Friday 4:30am-1pm

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check‑in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain a professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings

Benefits:

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full‑Time Employees