Member Services Representative Evenings

Crunch Fitness; Toscana; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A fitness company in Florence is seeking a Member Services Representative to greet members, manage check-ins, and enhance the customer experience. The ideal candidate will have proficient communication skills and a friendly disposition. Responsibilities include selling retail products and maintaining a welcoming atmosphere. This role offers comprehensive benefits and free membership.

Servizi

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Competenze

• Must possess excellent communication skills.
• Ability to work with diverse members in a gym environment.

Mansioni

• Greet all members & guests with a smile.
• Check in all members and guests per company procedures.
• Sell retail products and facilitate member service payments.
• Maintain a clean and organized work area.

Conoscenze

Proficient reading and writing skills

Computer Skills

Descrizione del lavoro

Member Services Representative Evenings Florence

Member Services Representative Evenings

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Special Skills:

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check‑in
• Answer phones in a courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere that makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain a professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings

Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state‑of‑the‑art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage® bed, and an extensive schedule of Crunch’s signature classes including Zumba®, BodyWeb with TRX®, Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.

Crunch offers comprehensive benefits for eligible employees.

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full‑Time Employees

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, 'encourage, empower and entertain.'”