Member Services Representative (Closer 4:00pm to 12:00am)

Crunch Fitness; Toscana; In loco; EUR 30.000 - 50.000; Part-time

Descrizione del lavoro

A leading fitness center in Tuscany is seeking an energetic Member Services Representative to enhance member experiences. Responsibilities include greeting members, checking them in, facilitating requests, and maintaining a welcoming atmosphere. Ideal candidates should possess strong reading, writing, and computer skills, along with prior customer service experience. This part-time role offers benefits such as free membership and employee discounts.

Servizi

Free Membership

Employee Discount

Paid Time Off

Health Benefits for Full-Time Employees

Competenze

• Strong communication skills and ability to engage with members.
• Customer service experience preferred.
• Willingness to work weekend shifts and reliable transportation.

Mansioni

• Greet all members & guests with a smile.
• Check in members and guests in accordance with procedures.
• Facilitate messages on club software during check-in.
• Answer phones professionally and helpfully.
• Communicate special events to members and guests.
• Maintain a welcoming atmosphere for members.
• Sell retail products and facilitate payments.
• Keep the work area clean and organized.
• Assist in projects as delegated by management.

Conoscenze

Proficient reading and writing skills

Computer skills

Descrizione del lavoro

Member Services Representative (Closer 4:00pm to 12:00am)

Reports to:

• Manager

Requirements:

• Proficient reading and writing skills
• Computer Skills

Responsibilities:

• Greet all members & guests with a smile and wish them well as they exit the club
• Check in all members and guests in accordance with company procedures
• Facilitate any messages on club software at member check-in
• Answer phones in courteous, helpful, professional manner
• Communicate special events to members and guests
• Maintain an atmosphere, which makes members feel welcome
• Facilitate all member requests or forward to a manager
• Maintain professional disposition at all times
• Sell retail products
• Facilitate payment of member services in accordance with company procedures
• Know club facility, services, and schedules
• Maintain a clean and organized work area
• Assist in all projects as delegated by club management
• Follow all policies and procedures in the Employee Handbook
• Opening and closing duties

Meetings:

• Monthly or Weekly Department Meetings Employee Training Meetings

Crunch Fitness is looking for energetic, enthusiastic people that are passionate about health and fitness to join our team.

Working at Crunch is more than a job, it’s an opportunity to inspire others to reach their fitness goals. Our ‘No Judgments’ philosophy attracts a diverse and welcoming group of professionals and makes Crunch an amazing company to work for.

This is a part-time position.

Are you willing to work weekend shifts?

Do you have reliable transportation?

Do you have any years of Customer Service experience?

I was referred to this position by a current employee

Benefits:

• Free Membership
• Employee Discount
• Paid Time Off
• Health Benefits for Full-Time Employees

Crunch offers comprehensive benefits for eligible employees.

“Crunch is known as your Crunch Family. I have been fully supported and encouraged to be the best I can. The Crunch philosophy describes it best, ‘encourage, empower and entertain.’”