Member Services Manager (Customer Experience Lead)

Bebeemember; Liguria; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A company specializing in member services is seeking a Manager of Member Services in Liguria, Italy. The role involves managing daily operations, collaborating with vendors, and enhancing member satisfaction. Ideal candidates will possess strong leadership skills and a passion for providing exceptional guest experiences. This strategic position offers autonomy to drive service excellence.

Competenze

• Exceptional leadership skills required.
• Ability to provide seamless guest experiences.
• Expertise in developing strategies to enhance member satisfaction.

Mansioni

• Manage the day-to-day operations of the member services department.
• Coordinate efforts with external vendors for high-quality services.
• Develop and implement strategies to enhance member satisfaction.

Descrizione del lavoro

As a seasoned professional in customer-facing roles, you will excel as a Manager of Member Services. This exciting opportunity requires exceptional leadership skills and the ability to provide seamless guest experiences.

The successful candidate will have the autonomy to manage the day-to-day operations of the member services department, ensuring efficient service delivery and exceeding client expectations.

This strategic role demands strong collaboration with external vendors to deliver high-quality services, contributing to an exceptional guest experience. Your expertise in developing and implementing strategies to enhance member satisfaction will be invaluable in this position.

• Key Responsibilities :
• Manage the day-to-day operations of the member services department
• Coordinated efforts with external vendors to provide high-quality services
• Develop and implement strategies to enhance member satisfaction