Member Services Coordinator

Whatjobs; Liguria; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A hospitality company in Liguria is seeking a Member Services Coordinator to assist with greetings, reservations, and enhancing member satisfaction. Responsibilities include meeting and greeting guests, creating itineraries, and coordinating with local vendors. The ideal candidate will have strong interpersonal skills and a passion for customer service.

Mansioni

• Meet members / guests upon arrival and departure and greet them by name.
• Create and maintain member profiles and preferences.
• Create itineraries, coordinate transportation needs, reservations, and activities for members, guests, and visitors.
• Create and update list of trusted local area vendors, stores, and services to recommend to members / guests.

Descrizione del lavoro

Tenuta Toscana

is searching for a

MEMBER SERVICES COORDINATOR

Tenuta Toscana, nestled in the heart of the Tuscan countryside, is seeking a Member Services Coordinator who will assist with greetings, reservations, and overall member experience and satisfaction.

Main duties and responsibilities

• Meet members / guests upon arrival and departure and greet them by name.
• Create and maintain member profiles and preferences.
• Create itineraries, coordinate transportation needs, reservations, and activities for members, guests, and visitors and with appropriate departments or vendors.
• Create and update list of trusted local area vendors, stores, and services to recommend to members / guests when requested.
• Answer incoming Club phones and