Manager, HCP Engagement Operations - Stand Alone Engagements

Regeneron Pharmaceuticals, Inc; Milano; In loco; EUR 70.000 - 90.000; Tempo pieno

Descrizione del lavoro

A leading biopharmaceutical company in Milan is seeking a Manager, HCP Engagement Operations. This role involves overseeing the operations and compliance for healthcare professional engagements across international markets. The ideal candidate will have a strong background in HCP processes, familiarity with Veeva Events, and fluency in Italian and English. The position requires excellent leadership and organizational skills, focusing on enhancing operational efficiency and compliance requirements.

Servizi

Health and wellness programs

401(k) company match

Paid time off

Competenze

• Strong knowledge of HCP engagement processes and compliance frameworks in international markets.
• Proven experience managing systems and process documentation that support compliant HCP activities.
• Background in managing cross-border HCP engagements or other multi-country operational processes.

Mansioni

• Leading end-to-end international stand-alone HCP engagements.
• Coordinating HCP participation in cross-border activities.
• Maintaining engagement tracking systems to ensure data integrity and compliance.

Conoscenze

International HCP engagement processes

System documentation

Organizational skills

Data and metrics proficiency

Collaboration skills

Formazione

Bachelor's degree in Business or related field

Strumenti

Veeva Events

Descrizione del lavoro

We are looking for a Manager, HCP Engagement Operations – Stand-alone Engagements Specialist to ensure a seamless experience for healthcare professionals engaging with Regeneron across international markets. In this role, you will coordinate end-to-end operations, compliance, and systems for stand-alone HCP engagements, from speaker events to preceptorships, while supporting broader initiatives like Veeva Events rollout and local training.

A Typical Day:

• Leading end-to-end international stand-alone HCP engagements, from initiation to closure.
• Coordinating HCP participation in cross-border activities with country and functional team members.
• Supporting the rollout of Veeva Events for HCP engagements and assisting with training in local countries.
• Maintaining engagement tracking systems to ensure data integrity, accuracy, and compliance.
• Partnering with Legal and Compliance to meet regulatory and disclosure requirements, with special focus on Italy’s unique compliance needs.
• Driving process and system improvements that strengthen controls and usability.
• Preparing reports on engagement volumes, trends, and key compliance metrics.
• Collaborating with Commercial and Medical Affairs to plan and approve activities, and working closely with colleagues managing consulting engagements and vendor/data processes.

This Role May Be For You:

• You bring deep understanding of international HCP engagement processes and compliance expectations, including Italy-specific requirements.
• You enjoy leading systems and documentation that keep operations consistent and controlled.
• You get along with diverse partners, from country teams to central functions.
• You naturally use data and metrics to supervise performance and compliance.
• You are motivated by refining processes and implementing thoughtful operational improvements.
• You stay organised and calm when coordinating multiple international activities at once.
• You value close partnership with Compliance, Legal, and country colleagues to ensure alignment.

To be considered:

• Bachelor’s degree in Business, Life Sciences, Information Systems, or related field.
• Strong knowledge of HCP engagement processes and compliance frameworks in international markets.
• Proven experience managing systems and process documentation that support compliant HCP activities.
• Background in managing cross-border HCP engagements or other multi-country operational processes.
• Proficiency in Italian and English.
• Experience working closely with Compliance, Legal, and country-level teams to ensure regulatory alignment and robust governance.
• Familiarity with Veeva Events or similar systems is an advantage

Does this sound like you? Apply now to take your first step towards living the Regeneron Way! We have an inclusive culture that provides comprehensive benefits, which vary by location. In the U.S., benefits may include health and wellness programs (including medical, dental, vision, life, and disability insurance), fitness centers, 401(k) company match, family support benefits, equity awards, annual bonuses, paid time off, and paid leaves (e.g., military and parental leave) for eligible employees at all levels! For additional information about Regeneron benefits in the US, please visit https://careers.regeneron.com/en/working-at-regeneron/total-rewards/. For other countries’ specific benefits, please speak to your recruiter.
Please be advised that at Regeneron, we believe we are most successful and work best when we are together. For that reason, many of Regeneron’s roles are required to be performed on-site. Please speak with your recruiter and hiring manager for more information about Regeneron’s on-site policy and expectations for your role and your location.

Regeneron is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion or belief (or lack thereof), sex, nationality, national or ethnic origin, civil status, age, citizenship status, membership of the Traveler community, sexual orientation, disability, genetic information, familial status, marital or registered civil partnership status, pregnancy or parental status, gender identity, gender reassignment, military or veteran status, or any other protected characteristic in accordance with applicable laws and regulations. The Company will also provide reasonable accommodation to the known disabilities or chronic illnesses of an otherwise qualified applicant for employment, unless the accommodation would impose undue hardship on the operation of the Company's business.

For roles in which the hired candidate will be working in the U.S., the salary ranges provided are shown in accordance with U.S. law and apply to U.S.-based positions. For roles which will be based in Japan and/or Canada, the salary ranges are shown in accordance with the applicable local law and currency. If you are outside the U.S, Japan or Canada, please speak with your recruiter about salaries and benefits in your location.

Please note that certain background checks will form part of the recruitment process. Background checks will be conducted in accordance with the law of the country where the position is based, including the type of background checks conducted. The purpose of carrying out such checks is for Regeneron to verify certain information regarding a candidate prior to the commencement of employment such as identity, right to work, educational qualifications etc.