Manager, Client Services

Pulse Advertising; Milano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A digital marketing agency in Milan seeks a Client Service Manager to enhance client relationships. The role demands excellent communication and negotiation skills, as well as 3+ years of experience in sales or client management within a social media agency. Responsibilities include managing client relationships, creating persuasive sales pitches, analyzing performance reports, and developing new strategies for growth. Join our dynamic team and drive success in the digital space.

Competenze

• At least 3 years of experience in sales or client management at a social media agency.
• Ability to create compelling sales pitches and reports.
• Strong communication and negotiation skills in both Italian and English.

Mansioni

• Manage and develop client relationships strategically.
• Create and present sales pitches to clients.
• Prepare reports, analyze performance, and identify optimization opportunities.
• Develop new sales strategies and improve project workflows.

Conoscenze

Sales management

Client relationship management

Communication skills in Italian and English

Negotiation skills

Strategic planning

Report analysis

Descrizione del lavoro

Win and grow client relationships

Introduction

Building client relationships, delivering convincing sales pitches, and managing projects. Is that where you shine? You understand social media KPIs and know how to help clients succeed in the digital space? Then strengthen our Client Services Team as a Client Service Manager (m/f/d)!

Your tasks

• You are responsible for managing, advising, and strategically developing our client relationships
• You independently create compelling sales pitches and present them to our clients
• You prepare reports and project evaluations, analyze performance results, and identify optimization opportunities
• You develop new sales strategies and actively contribute to improving project workflows

Your skills

• Driven. Passionate. Diverse. Equal. These are values you identify cherish
• You have at least three years of professional experience in sales or client management and consulting in a social media agency
• You enjoy creating calculations and reports to identify optimization opportunities and proactively drive growth
• You are a true team player with excellent communication and negotiation skills in both Italian and English