Luxury Rooms Director - Wellness & Guest Experience Leader

RETAIL SEARCH SRL - International Head Hunting For Fashion and Luxury Goods; Roma; In loco; EUR 60.000 - 80.000; Tempo pieno

Descrizione del lavoro

A luxury hotel management company in Rome is seeking a Director of Rooms to oversee the Front Office, Housekeeping, and Reservations teams. This leadership role requires 3-5 years of experience in a similar position within a reputable international hotel group. The ideal candidate will focus on enhancing guest experiences through wellness and sustainability while leading recruitment and operational strategies. Fluency in Italian and English is required, with additional languages being a plus. Competitive package offered.

Competenze

• 3–5 years of experience in a leadership position within an international hotel group.
• Strong operational knowledge of luxury hotel Rooms Division functions.
• Fluent in Italian and English; additional languages are a plus.

Mansioni

• Oversee daily operations of Front Office, Housekeeping, and Reservations.
• Ensure guest experiences reflect brand values of well-being and sustainability.
• Lead recruitment and training initiatives for the Rooms team.

Conoscenze

Leadership

Operational management

Guest service orientation

Communication skills

Problem-solving skills

Descrizione del lavoro

A luxury hotel management company in Rome is seeking a Director of Rooms to oversee the Front Office, Housekeeping, and Reservations teams. This leadership role requires 3-5 years of experience in a similar position within a reputable international hotel group. The ideal candidate will focus on enhancing guest experiences through wellness and sustainability while leading recruitment and operational strategies. Fluency in Italian and English is required, with additional languages being a plus. Competitive package offered.