Luxury Restaurant Guest Relations — Elite Service Pro

Four Seasons Hotels Ltd; Firenze; In loco; EUR 30.000 - 50.000; Tempo pieno

Descrizione del lavoro

A luxury hotel chain is seeking a passionate Restaurant Guest Relations in Florence, Italy. The successful candidate will provide exceptional service, manage guest reservations, and work collaboratively within the Food & Beverage team. Ideal applicants will have experience in a luxury environment and be fluent in both Italian and English. A competitive salary and benefits including training and career development opportunities are offered.

Servizi

Competitive salary

Free uniform with dry cleaning available

Quality meals at the Employee restaurant

Employee discounts

Access to Wellbeing hotel program

Recognition programs

Excellent training opportunities

Competenze

• Minimum of one year food service experience in a luxury environment.
• Must possess a confident outgoing personality and a can-do approach.
• Continuous standing for 8 hours is required.

Mansioni

• Provide a professionally served dining experience according to standards.
• Anticipate guest needs and respond to requests promptly.
• Greet guests courteously and manage reservations efficiently.
• Organize menus and support the F&B team with other service tasks.

Conoscenze

Excellent personal presentation

Interpersonal skills

Calm under pressure

Outgoing personality

Teamwork

Fluency in Italian

Fluency in English

Formazione

High school education or equivalent experience

Descrizione del lavoro

A luxury hotel chain is seeking a passionate Restaurant Guest Relations in Florence, Italy. The successful candidate will provide exceptional service, manage guest reservations, and work collaboratively within the Food & Beverage team. Ideal applicants will have experience in a luxury environment and be fluent in both Italian and English. A competitive salary and benefits including training and career development opportunities are offered.