Luxury Resort Guest Experience Director

TECNIMONT; Catania; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury resort in Sciacca, Sicily, is seeking an experienced Life Resort Manager. This role is responsible for overseeing the complete guest experience, blending hospitality and wellness services. Ideal candidates will have managerial experience in luxury environments, a guest-centric approach, and competency in English, with preferences for additional languages. The offered position is full-time and comes with opportunities for career growth and ongoing professional development.

Servizi

Career growth opportunities

Dynamic and collaborative work environment

Ongoing training and professional development courses

Competenze

• Proven managerial experience in luxury resorts or boutique hotels.
• Strong attention to detail and ability to personalize guest experiences.
• Excellent command of English and a second language is preferable.

Mansioni

• Oversee the full guest experience integrating hospitality and wellness services.
• Coordinate departments to ensure consistency and excellence.
• Design tailored experiential programs aligned with brand identity.
• Monitor guest satisfaction and implement improvements based on feedback.
• Train and motivate staff to deliver memorable service.

Conoscenze

Guest-centric approach

Personalization skills

Empathetic leadership

Cross-functional expertise

Descrizione del lavoro

A luxury resort in Sciacca, Sicily, is seeking an experienced Life Resort Manager. This role is responsible for overseeing the complete guest experience, blending hospitality and wellness services. Ideal candidates will have managerial experience in luxury environments, a guest-centric approach, and competency in English, with preferences for additional languages. The offered position is full-time and comes with opportunities for career growth and ongoing professional development.