Luxury Night Supervisor: Guest Care & Security

Relais & Châteaux; Firenze; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A luxurious hotel collection in Florence is seeking a Night Supervisor responsible for guest reception, hotel security, and financial operations during nighttime shifts. Candidates should have at least 2 years of experience in a similar role within a luxury environment and fluency in English and Italian. The position offers a fixed-term contract, flexible hours, and various employee benefits including training and discounts in sister hotels.

Servizi

50% discount in sister hotels' restaurant

Welfare credits based on guest satisfaction

Company canteen

Uniform and laundry service

Competenze

• 2+ years' experience in a similar role in a luxury hotel or resort.
• References required.
• EU Citizenship or valid work permit.

Mansioni

• Welcome and assist guests during check-in/check-out.
• Supervise property and monitor common areas.
• Ensure accurate financial closure daily.
• Monitor surveillance systems for guest and staff safety.
• Ensure compliance with health and safety regulations.

Conoscenze

Customer service

Language proficiency (English C1, Italian C2)

Flexibility in shift work

Monitoring and surveillance skills

Strumenti

Opera Cloud

Microsoft Office Suite

Descrizione del lavoro

A luxurious hotel collection in Florence is seeking a Night Supervisor responsible for guest reception, hotel security, and financial operations during nighttime shifts. Candidates should have at least 2 years of experience in a similar role within a luxury environment and fluency in English and Italian. The position offers a fixed-term contract, flexible hours, and various employee benefits including training and discounts in sister hotels.