Luxury Guest Services Coordinator (VIP & Suites)

Hosco.com; Lombardia; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Milano is seeking a Guest Service Coordinator to ensure seamless room assignments and coordination. You will work closely with various departments to deliver an exceptional guest experience. The ideal candidate has 2+ years in luxury hospitality, strong organizational skills, and is fluent in English and Italian. This full-time position requires attention to detail and a passion for hospitality.

Competenze

• Minimum 2 years of experience in Front Office, Reservations, or Rooms Division operations.
• Previous experience as a Room Controller strongly preferred.
• Knowledge of Leading Quality Assurance and Forbes.

Mansioni

• Oversee and coordinate daily room assignments based on arrivals, departures, and operational needs.
• Collaborate with Housekeeping and Maintenance to ensure rooms are ready and clean.
• Communicate with Reservations and Revenue Management to maximize occupancy.

Conoscenze

Exceptional organizational skills

Multitasking

Attention to detail

Fluent in English

Fluent in Italian

Formazione

High school diploma or equivalent

Degree in Hospitality Management or related field

Strumenti

Opera PMS

Descrizione del lavoro

A luxury hotel in Milano is seeking a Guest Service Coordinator to ensure seamless room assignments and coordination. You will work closely with various departments to deliver an exceptional guest experience. The ideal candidate has 2+ years in luxury hospitality, strong organizational skills, and is fluent in English and Italian. This full-time position requires attention to detail and a passion for hospitality.