Luxury Guest Experience Agent

Nuvole Garden; Como; On-site; EUR 35,000 - 52,000; Full time

Job summary

Nuvole Garden Hotel on Lake Como is seeking professionals who share our vision of hospitality and can contribute to memorable experiences for our guests. Authentic passion for luxury service and a strong focus on guest satisfaction are essential.

Candidates should have proven experience in similar roles within five‑star hotels or high‑end venues, excellent communication and teamwork, and proficiency in Italian and English.

Qualifications

• Proven experience in a similar role, preferably in 5‑star hotels, luxury resorts, or high‑end dining venues.
• Strong focus on guest satisfaction and service quality.
• Proficiency in Italian and English; additional languages are a plus.
• Legal authorization to work in Italy.

Skills

Guest satisfaction

Teamwork

Excellent communication

Italian language

English language

Attention to detail

Job description

Nuvole Garden Hotel on Lake Como is seeking professionals who share our vision of hospitality and can contribute to memorable experiences for our guests. Authentic passion for luxury service and a strong focus on guest satisfaction are essential.

Candidates should have proven experience in similar roles within five‑star hotels or high‑end venues, excellent communication and teamwork, and proficiency in Italian and English.