Luxury Front Office Manager – Wellness & Guest Experience

InterContinental Hotels Group; Roma; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A luxury hotel in Rome is seeking an experienced Front Office Manager to oversee the Front Office department and ensure exceptional service. The ideal candidate has at least 4 years of luxury hotel experience, is fluent in English and Italian, and possesses a relevant degree. This role ensures a smooth operation of guest arrivals, collaboration with various departments, and adherence to brand standards.

Competenze

• 4+ years of front office/guest services experience in luxury hotels.
• Fluency in English and Italian, additional languages preferred.
• Must hold a valid EU work permit.

Mansioni

• Oversee the efficient operation of the Front Office department.
• Ensure exceptional products and services according to brand standards.
• Manage the guest history and profile system.

Conoscenze

Front Office Management

Guest Services

Cost Management

Communication

Team Collaboration

Formazione

Bachelor’s degree in Hotel Management or related field

Descrizione del lavoro

A luxury hotel in Rome is seeking an experienced Front Office Manager to oversee the Front Office department and ensure exceptional service. The ideal candidate has at least 4 years of luxury hotel experience, is fluent in English and Italian, and possesses a relevant degree. This role ensures a smooth operation of guest arrivals, collaboration with various departments, and adherence to brand standards.