Luxury Front Office Leader – Guest Experience Champion

Hosco; Merano; In loco; EUR 40.000 - 60.000; Tempo pieno

Descrizione del lavoro

A luxury retreat in Italy is seeking a Front Office Manager to lead their front office team. The ideal candidate will have proven experience in luxury hotel management and be fluent in English, Italian, and German. Responsibilities include overseeing operations, ensuring exceptional guest experiences, and managing team performance. This role offers a dynamic work environment and competitive compensation with growth opportunities.

Servizi

Competitive compensation

Professional growth opportunities

Discounts in local shops and sister hotels

Competenze

• Proven experience as a Front Office Manager or Assistant Front Office Manager in a luxury hotel.
• Experience with Leading Hotels of the World standards is advantageous.
• A guest-focused mindset with a polished professional appearance.

Mansioni

• Oversee all front office operations, ensuring smooth functioning.
• Lead and motivate the front office team with training and feedback.
• Ensure seamless guest experiences from check-in to check-out.
• Manage reservations and room allocation for optimal occupancy.

Conoscenze

Leadership and team management

Exceptional communication

Problem-solving

Fluency in English

Fluency in Italian

Fluency in German

Strumenti

Property management systems

Office software

Descrizione del lavoro

A luxury retreat in Italy is seeking a Front Office Manager to lead their front office team. The ideal candidate will have proven experience in luxury hotel management and be fluent in English, Italian, and German. Responsibilities include overseeing operations, ensuring exceptional guest experiences, and managing team performance. This role offers a dynamic work environment and competitive compensation with growth opportunities.