Luxury Front Desk Supervisor - Guest Experience Leader

AccorHotel; Venezia; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A luxury hotel brand in Venice is seeking a Front Office Supervisor to oversee front desk operations, ensuring exceptional guest service and satisfaction. The ideal candidate has at least 3 years of experience in luxury hospitality, strong team management skills, and is fluent in both Italian and English. This role offers a competitive salary package, medical insurance, and opportunities for growth within the company.

Servizi

Competitive salary

Medical Insurance

Employee benefit card

Learning & development opportunities

Annual leave

Ticket Restaurant

Competenze

• Minimum of 3 years in a similar role within luxury hospitality.
• Strong leadership skills.
• Fluent in Italian and English.

Mansioni

• Oversee daily front desk operations.
• Manage guest inquiries and concerns.
• Promote and sell hotel services.

Conoscenze

Team management

Interpersonal skills

Organizational skills

Problem-solving

Communication skills

Time management

Formazione

Higher education in Hospitality Management

Descrizione del lavoro

A luxury hotel brand in Venice is seeking a Front Office Supervisor to oversee front desk operations, ensuring exceptional guest service and satisfaction. The ideal candidate has at least 3 years of experience in luxury hospitality, strong team management skills, and is fluent in both Italian and English. This role offers a competitive salary package, medical insurance, and opportunities for growth within the company.