Leisure Travel Consultant

Queen of Clubs Lifestyle Luxury Services; Como; In loco; EUR 46.000 - 54.000; Tempo pieno

Descrizione del lavoro

A leading luxury travel company is seeking Luxury Experience Designers to manage and coordinate high-end travel requests. This in-office role in Chiasso requires fluency in English and a passion for luxury travel. Responsibilities include designing tailor-made itineraries, communicating with suppliers, and ensuring client satisfaction. The position offers a starting salary of CHF 43,000 gross annually, performance-based incentives, and opportunities for growth.

Servizi

Performance-based incentives

MacBook and iPhone provided

Opportunities for growth

Competenze

• Experience in travel or hospitality industry.
• Positive and proactive attitude towards client service.
• Ability to manage pressure effectively.

Mansioni

• Manage luxury travel requests from start to finish.
• Design tailor-made itineraries for elite clientele.
• Communicate with luxury suppliers and travel agencies.

Conoscenze

Fluent in English

Attention to detail

Client-focused

Quick math

Strumenti

BeConcierge CRM

Descrizione del lavoro

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Leaders in the B2B Luxury Travel Industry and multi-award-winning, Europe’s most innovative on-site Lifestyle Travel Solutions Creator, Queen of Clubs Group, has been operating since 2009 and has expanded to five different countries with prime location offices in London, Paris, Madrid, Ibiza, Chiasso (CH), Milan. From private aviation and rare access to global events to bespoke journeys, experiences, and beyond, we are the invisible hand behind the world’s wealthiest travelers and their most memorable moments.

We are looking for Luxury Experience Designers (also Senior booking roles) to join our fast-paced, international, and new office in Chiasso.

You Will

• Manage and coordinate #Luxury #Travel #Requests from A to Z, reporting to the Team Leader
• Handle full #itineraries, #ground #operations, #hotels, #villas, logistics, and #exclusive #experiences
• Communicate daily with luxury suppliers, travel #agencies, and international experienced advisors
• Design #tailor-made itineraries and proposals for elite clientele
• Maintain close contact with suppliers and clients to ensure total satisfaction
• Use BeConcierge CRM to create and track bookings
• Apply strategic sales techniques to close deals and exceed goals
• Collaborate with your team to resolve any client concerns swiftly and gracefully
• Gather and report client feedback to constantly elevate service
• With the right seniority, lead and supervise assistant bookers

You Are

• Fluent in English (Other languages are a plus)
• Deeply passionate about Luxury travel, #lifestyle, and #service
• Based around Chiasso – this is an in-office position only
• Skilled at working under pressure with flawless attention to detail
• Comfortable with quick math, pricing, and costing
• Experienced in the travel or hospitality industry, ideally from:
• Concierge companies / Luxury hotels
• Wedding or event planning
• Family offices or luxury sales roles
• Positive, proactive, and client-focused
• Motivated, stylish, and ready to grow in a fast-moving environment

We Offer

• A starting salary of CHF 43,000 gross/year, plus great performance-based incentives
• MacBook and iPhone provided
• A key position within a leading international B2B travel brand
• A dynamic, multicultural team of travel experts
• An inspiring work environment in the heart of London
• Constant learning, innovation, and the chance to shape unforgettable experiences
• Real opportunities for growth and leadership

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality and Travel Arrangements

This is NOT a hybrid job.