Lead Auditor Iso 9001 / Iso 14001 / Iso 45001

Bsi Group; Lazio; On-site; EUR 65,000 - 90,000; Full time

Job summary

BSI in Milan seeks a Lead Auditor (Client Manager) to work closely with clients, assess their management systems against BSI standards, and compile and present business reports.

You will perform assessments, recommend actions, and maintain strong client relationships while ensuring timely information flow to internal teams. Travel within Italy is required; fluency in Italian and English is essential.

Qualifications

• Third-party audit experience (ISO 9001, 14001, 45001 – EMS, QMS) with required audit logs.
• LAC (lead auditor course).
• Industry experience (min 2-3 years) in the required industry sector.
• Fluency in Italian (C2) and English (B2-C1).

Responsibilities

• Prepare assessment reports and present results to clients to ensure understanding and identify corrective actions.
• Undertake management system assessments in accordance with BSI requirements.
• Recommend issuance, re-issuance or withdrawal of certificates per BSI policy and timescales.
• Maintain strong relationships with clients and within the team.
• Provide accurate information to support departments and ensure client records are up to date.
• Establish partnerships to secure business and opportunities for development within your portfolio.

Skills

Italian language fluency

English language proficiency

Presentation skills

Travel willingness

Microsoft Office

Tools

Microsoft Office

Job description

We exist to create positive change for people and the planet. Join us and make a difference too!

Location: Milan or the surrounding areas

Purpose of the role

As the face of BSI, the role of the Lead Auditor (Client Manager) is to work closely with BSI clients to help them improve their performance by assessing their systems and processes against BSI standards. At the end of each assessment the Client Manager compiles a business report and presents this to the client.

Key Responsibilities

• Prepare assessment reports and present the results to clients to ensure that they understand the assessment decision and are clearly advised towards specific items of corrective action where appropriate.
• Undertake management system assessments in accordance with BSI requirements.
• Recommend the issue, re-issue or withdrawal of certificates, and report recommendations in accordance with BSI policy, procedures and timescales.
• Ensure that continuity is maintained and that effective working relationships are maintained with clients and within the team.
• To provide accurate and timely information to support departments, working closely with these departments to ensure that customer records are up to date, complete and that all other internal information requirements are met.
• Establish and develop an effective partnership that secures the business relationship and encourages opportunities for business development and increased customer satisfaction within your portfolio.

To be successful in the role

• Third-party audit experience (ISO 9001, 14001, 45001 – EMS, QMS,) with required audit logs
• LAC (lead auditor course)
• Fluency in Italian (C2) and English (B2-C1)
• Industry experience (min 2-3 years work experience, with involvement in the management system) in the required industry sector
• Proficient in Microsoft Office
• Excellent presentation skills
• Willing to travel

About Us

BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives. Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments. Utilizing its extensive expertise in key industry sectors – including automotive, aerospace, built environment, food and retail, and healthcare – BSI delivers on its purpose by helping its clients fulfil theirs. Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society’s critical issues – from climate change to building trust in digital transformation and everything in between – to accelerate progress towards a better society and a sustainable world. BSI is an Equal Opportunity Employer dedicated to fostering a diverse and inclusive workplace.

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