Last Mile Operations Supervisor, EG - AMZL

Amazon; Milano; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A global e-commerce leader in Lombardia is seeking a Last Mile Operations Supervisor to lead safety standards and cross-functional teams in logistics. This role involves data analysis, process optimization, and training associates to deliver exceptional customer service. Candidates should have a high school diploma and a flexible schedule. Join us to make history in the future of customer service.

Competenze

• Flexible schedule, including weekends and holidays.
• Willingness to work 40 hours/week with overtime as required.

Mansioni

• Lead cross-functional teams addressing operational challenges.
• Maintain safety standards and ensure inventory accuracy.
• Train associates to enhance customer service.

Conoscenze

Leadership

Problem solving

Data analysis

Process optimization

Formazione

High school or equivalent

Strumenti

Microsoft Office products

Descrizione del lavoro

Last Mile Operations Supervisor, EG - AMZL

Job ID: 3128193 | Souq.com for E-Commerce LLC

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Are you ready to champion outstanding customer service, Amazon style? Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you! We’re seeking a Channel Team Lead to join our dynamic Delivery Stations. Our teams stow deliveries, pick products, package them up and ship them out: each of these groups have played their part in taking us where we are today.

In these facilities we’re building the future of customer service, as we work towards becoming Earth’s most customer-centric company. This is your chance to make history with us.

Key Responsibilities

• Your team’s safety, promoting Amazon’s Health and Safety standards
• Lead cross-functional teams, tasked with solving operational problems
• Uphold Amazon’s high standards of process quality
• Maintain inventory accuracy
• Strive to improve and streamline processes
• Actively share and promote best practices with your colleagues and network

Core Responsibilities

• Help to solve logistics and supply chain challenges through data analysis, innovation and process optimization
• reate and cultivate a safe working environment by identifying safety opportunities across your work area
• Manage and train our Associates to help deliver the best service for our customers
• Ensure that customer orders are fulfilled in line with quality and safety guidelines
• Continuously provide critical shift related information to front line management and operators

Basic Qualifications

• High school or equivalent
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
• Work 40 hours/week, and overtime as required

Preferred Qualifications

• 1+ years of Microsoft Office products and applications experience

Accommodations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.