Labor and Employee Relations Manager, EXR - Employee eXperience and Technology

Amazon; Camerano; Ibrido; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading logistics company is seeking an ER Manager for its Italian operations. The role involves managing employee relations and requires travel across Italy. Candidates should have a Master's degree in a relevant field and fluent language skills in Italian and English. This position offers an opportunity to foster a positive workplace culture and drive organizational excellence.

Competenze

• Experience in employee relations and Italian labour law required.
• Fluency in both Italian and English is essential.

Mansioni

• Lead employee relations initiatives to build positive workplace relationships.
• Drive project management excellence through innovative solutions.
• Foster collaboration with various teams to achieve business objectives.

Conoscenze

Employee relations experience

Fluent in Italian and English

Analytical skills

Project Management expertise

Formazione

Master’s Degree in Human Resources, Employment Law, or Labour Relations

Descrizione del lavoro

Overview

This role can be performed in the following locations in Italy: Rome, Pescara, or Ancona. The position reports to the Under the Roof Sr Employee Relations Manager, within the EU Employee Experience and Relations Team (EXR) at Amazon, working across multiple business lines including First Mile, Middle Mile, Last Mile, Amazon Fresh, and XL supply chain in a specific geographic region. This is a full-time position that will require up to 50% of travel throughout Italy and beyond on occasion, sometimes with little notice.

Role purpose: The ER Manager drives Labour and Employee Relations operational excellence while serving as the primary escalation point for Operations, HR, and key stakeholders. The role requires expertise in supporting labour relations needs and implementing country-specific Labour and Employee Relations strategies. A significant aspect involves cultivating and maintaining relationships with employee representatives, trade unions, and external stakeholders, often representing the company in crucial industrial relations processes.

Key responsibilities:

• Lead and embody the EXR philosophy to build positive, long-term relationships with constructive employee representatives in-country, while ensuring compliance with country regulations. Implement the strategy and the agenda of industrial relations, attending information and consultation meetings and managing the relations with employees' representation and ensuring alignment with internal stakeholders.
• Drive project management excellence through innovative, scalable solutions and standardized processes, implementing efficient tools and best practices to achieve business objectives while optimizing resource utilization across all business lines and protecting positive employee experience.
• Lead data-driven decision-making through analytical insights and compliance oversight, developing persuasive narratives and ensuring Labour and Employee Relations activities align with regulations.
• Perform regular site visits to maintain a positive workplace through engagement mechanisms, while translating business needs into actionable plans and managing daily operations.
• Foster cross-functional collaboration with Ops, HR, Legal, Finance, PR, and Public Policy teams, delivering innovative EXR solutions and crisis management through effective communication and stakeholder engagement across all organizational levels.

About The Team

Serving as a center of excellence for our operations business, the EXR team partners closely with these teams to create a work environment where employees feel valued and supported. By working across our operations functions, the EXR team streamlines processes, simplifies operations, and fosters a collaborative environment that equips leaders and teammates to address challenges and drive innovation.

Be a primary driving force behind Amazon's efforts to become Earth's Best Employer, creating a thriving, empowering, and inclusive work environment where every Amazonian is valued, respected, and empowered to reach their full potential.

We serve as trusted strategic partners to Amazon leaders, leveraging our deep expertise in employee experience, employee relations, data-driven insights, and innovative solutions to anticipate challenges, drive transformative change, and seamlessly align workforce strategies with business objectives.

Basic Qualifications

• Experience in employee relations, labour relations, or labour/employment Italian law
• Master’s Degree in Human Resources, Employment Law, Labour Relations or MBA.
• Fluent in both spoken and written Italian and English (CEFR, C2)

Preferred Qualifications

• Experience in distribution, logistics and/or transportation industries
• Analytical, flexibility and organizational skills.
• Expertise in Project Management
• Demonstrated ability to successfully navigate complex, international organizational structures.
• Interpersonal and persuasion skills
• Ability to comprehend complex information and exercise sound judgment
• Ability to work in fast-paced, ambiguous environments

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the accommodations page for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Company - Amazon Italia Transport Srl

Job ID: A3083226

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