Key Account Specialist (M/F)

Oberalp Group; Bolzano; In loco; EUR 40.000 - 55.000; Tempo pieno

Descrizione del lavoro

A multinational sports brand company is looking for a Key Account Specialist in Bolzano, IT. This role involves supporting major customers by promoting sales strategies and enhancing brand presence at retail locations. The ideal candidate has significant sales experience, strong customer focus, and proficiency in Italian and English, along with a passion for outdoor sports. Frequent travel is required.

Competenze

• Multiannual experience in sales and industry in multichannel networks.
• Strong service and customer orientation.
• Deep knowledge of the market and customer behavior.
• Good proficiency in Windows Office.
• Active and sportive, practicing ski-touring or trail running.

Mansioni

• Support Key Account Manager with operational management of K.A. stores.
• Process data analysis and visit/activity reports.
• Enhance space management in Key Account sales points.
• Develop initiatives to appeal emotionally during sales negotiations.
• Train the sales and customer service team.

Conoscenze

Sales experience

Customer orientation

Market knowledge

Analytical skills

Windows Office skills

Italian

English

German

Descrizione del lavoro

The Oberalp Group is a management driven family business - a house of brands that creates high quality technical mountaineering products. We have 6 own brands Salewa, Dynafit, Pomoca, Wild Country, Evolv and LaMunt. As an exclusive partner of other brands in the sports sector we offer our entire know how in communication, sales and image building. We are a team of more than 1000 employees in 11 countries worldwide – a group of adventurers and dreamers, mountaineers, looking for their next peak.

The Key Account Specialist is responsible for supporting our major customers directly at the Italian stores. The main task of this figure is to promote sales with a "pull" strategy in each sales point (off and online) and to support the customer in the enhancement of each brand goals and concepts. This figure will mainly be responsible for visiting, coordinating and delivering activities for Key Accounts.

Tasks & Responsibilities

• Active support to the Key Account Manager in the operational management of all K.A. affiliated stores with regular bi-weekly visits, space management (SIS), information, both for off and on-line channels
• Processing data analysis and visit/activity reports with predefined KPIs based on Key Account specifications, to optimize the maximum return on the chosen range and in-store investments
• Autonomous and proactive enhancement of space management in the Key Account sales points across all relevant categories through order blocks, re-assortments and special offers
• Development of initiatives to support the emotional appeal of the brand during sales negotiations

Key Account Merchandising

• Supporting K.A. customers in the in-store field with frequent visits to check and manage spaces
• Supporting VM activities through POS-Tools (Showcases, Highlight Area, Focus Points, Out-of-Home Campaigns) in coordination with the Marketing and Visual Merchandising department
• Periodic store checks

Key Account Operations

• Training of the sales and customer service team (internal/external) of Key Accounts & at sales points via dedicated "clinics"
• Weekly management of K.A. shop assortments in collaboration with the relevant Customer Operations and Store Manager to push re-orders
• Supporting head office or shop employees at events held with/for Key (e.g. ski tests, running tests, etc.)

Profile

• Multiannual experience in sales and industry in multichannel networks
• Strong service and customer orientation
• Deep knowledge of the market, product and customer behavior
• Ability to synthesize and execute quicklyAnalytical skills and a reliable and independent way of working
• Good Windows Office skills
• Excellent Italian and English skills. Good German skills
• Active and sportive person practicing our core activities (ski-touring, trail running, outdoor sports)
• Availability to travel frequently

Workplace: Bolzano, IT

If you are interested to work in a challenging, international and dynamic environment then apply now!