Junior project manager

Bending Spoons; Milano; In loco; EUR 39.000 - 42.000; Tempo pieno

Descrizione del lavoro

A dynamic tech company in Milan is seeking a Junior Project Manager to enhance customer support operations and work with cross-functional teams. The candidate should possess strong reasoning abilities, a drive for excellence, and team spirit, along with proficiency in English. This full-time role offers a unique opportunity for growth in an entrepreneurial environment.

Servizi

Flexible hours

Remote work options

Unlimited learning and training support

Top-market health insurance

Generous relocation package

Parental support

Yearly retreats

Competenze

• Ability to solve complex problems and structure ideas sharply.
• Extremely ambitious with a strong sense of responsibility.
• Generous and supportive team player.
• Proficient in reading, writing, and speaking English.

Mansioni

• Improve customer support operations through various projects.
• Ensure outstanding support experience for customers.
• Collaborate with teams to launch new support tools.
• Strengthen relationships with B2B customers.
• Explore opportunities to promote new product offers.

Conoscenze

Reasoning ability

Drive

Team spirit

Proficiency in English

Descrizione del lavoro

Join to apply for the Junior project manager role at Bending Spoons

At Bending Spoons, we’re striving to build one of the all‑time great companies. A company that serves a huge number of customers, empowers its team members to reach their full potential, operates at unparalleled levels of effectiveness and efficiency, creates value for shareholders at an extraordinary rate, and does so while upholding high ethical standards.

To achieve this objective, we acquire digital businesses with untapped potential and boost their success by leveraging our platform—comprising expertise, technology, data, brand, talent, and culture. The proceeds are reinvested to power our platform and acquire new ventures, blending investor capital allocation with operator‑hand‑on execution.

For a talented, driven, and collaborative individual, working at Bending Spoons is an opportunity to learn, make an impact, and accelerate career growth at an exceptionally high rate. That’s our promise to such a candidate.

A few examples of your responsibilities

• Improve customer support operations through a range of projects—from bringing on new external providers to making workflows and tools more effective.
• Ensure an outstanding support experience, coordinating and overseeing the execution of activities that deliver customers fast, consistent, reliable assistance.
• Collaborate with other teams to launch new support tools such as chatbots, and refine the overall support experience for customers of newly acquired businesses.
• Strengthen relationships with key B2B customers by ensuring great service and identifying new ways our products can support their growth.
• Explore and implement high‑potential opportunities to promote new product offers and encourage greater customer engagement.

What we look for

• Reasoning ability. Given the necessary knowledge, you can solve complex problems, think from first principles, and structure your ideas sharply. You resist bias, pay attention to detail, and take care of the essential elements.
• Drive. You’re extremely ambitious in everything you do—your initiative, effort, and tenacity match the intensity of your ambition. You feel deeply responsible for your work and hold yourself to a high and rising bar.
• Team spirit. You give generously and without expectation of receipt. You support the best idea, not your own, and are always willing to get your hands dirty to help the team. You are reliable, honest, and transparent.
• Proficiency in English. You read, write, and speak proficiently in English.

What we offer

• Incredibly talented, entrepreneurial teams. You’ll work in small, result‑oriented, autonomous teams alongside some of the brightest people in your field.
• An exceptional opportunity for growth. We hire individuals of outstanding potential and match them with roles where they can thrive quickly. Spooners in their 20s lead products worth hundreds of millions of dollars; you can soon be playing an essential role in major projects.
• Competitive pay and equity access. Typical salary is £41,255 in London and €39,892 elsewhere in Europe; compensation varies by location and impact, growing rapidly with experience. If you demonstrate exceptional capability, we may offer compensation beyond the usual ranges. Permanent contracts include discounted equity. Relocation to Italy may enjoy a 50% tax cut.
• All These Benefits. Flexible hours, remote work, unlimited learning and training support, top‑market health insurance, generous relocation package, parental support, yearly retreats, and more.

Commitment & contract

Permanent or fixed‑term. Full‑time.

Location

Milan (Italy), London (UK), Madrid (Spain), Warsaw (Poland) or remote.

The selection process

After screening, you’ll take tests to assess your approach to unfamiliar problems—challenging and may take several hours. Successful completion leads to a series of interviews. We set a high bar and will not extend an offer until we’re convinced the right candidate has been found.

Before you apply

If you’ve applied before but didn’t receive an offer, we recommend waiting at least one year before applying again.

Bending Spoons is an equal opportunity and affirmative action employer. We consider any applicant for employment and provide reasonable accommodations for individuals with disabilities—just let us know through this form.

Referrals increase your chances of interviewing at Bending Spoons by 2×.

Get notified about new Junior Project Manager jobs in Milan, Lombardy, Italy.

Seniority level

• Entry level

Employment type

• Full‑time

Job function

• Project Management and Customer Service

Industries

• Software Development