Junior HR Services Specialist

Rockwell Automation; Milano; Ibrido; EUR 26.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Volunteer Paid Time off

Volunteer donation matching

On-demand digital courses

Mindfulness programs

Employee Assistance Program

OnTrack wellbeing program

Descrizione del lavoro

Rockwell Automation in Milan is seeking a Junior HR Service Center Specialist to deliver high-quality HR support to employees, managers, and HR partners in a hybrid work model. You will be the first point of contact for HR inquiries and ensure accurate records across Workday and SAP.

The role focuses on HR processes from hire to retire, local country compliance, and data privacy, with opportunities to grow in an international team and to adopt AI and automation tools for continued improvement.

Competenze

• Minimum 1 year of HR experience.
• Bachelor's degree in HR, Business Administration or equivalent.
• Fluent Italian and English, both spoken and written.
• Service-minded with strong focus on customer experience.
• Detail-oriented, with ability to meet deadlines.
• Proactive, independent and team-oriented.
• Willingness to learn and improve processes.

Mansioni

• Deliver HR processes across the employee lifecycle (hire to retire) in Workday and SAP.
• Support country-specific local processes and payroll documentation.
• Advise employees and managers on HR policies and processes.
• Promote Workday self-service and assist with system testing.
• Maintain accurate documentation and SOPs; ensure data privacy.
• Collaborate with global HR partners on continuous improvement.
• Explore AI and automation tools to enhance service quality.

Conoscenze

Italian

English

Customer focus

Attention to detail

Deadline driven

HR knowledge

Formazione

Bachelor's degree in HR / Business Administration

Strumenti

Workday

SAP

Descrizione del lavoro

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As Junior HR Service Center Specialist you will be a HR representative, delivering high-quality support and guidance to Rockwell Automation employees, managers, and HR partners. You will be a primary contact for HR-related inquiries, ensuring resolution of requests while maintaining a focus on customer experience and process consistency. You will manage multiple HR processes and transactions across the employee lifecycle, providing guidance on HR policies, processes, and systems. You will be part of an international and experienced HR team and you will work together with specialists in the business who value and promote diversity, equity, and inclusion. You will work in hybrid model with office in Milan and report directly to HR Service Center Lead.

Your Responsibilities

• HR Service Delivery Manage HR Processes (hire to retire) ensuring compliance with legal requirements and company policies, completion of required documentation, payroll input preparation and accurate employee records in Workday and SAP.
• Manage country specific local processes, verifying requests and documentation and ensuring recording for payroll and compliance.
• Manage and maintain employee documentation following company and legal requirements (creation, retention, and deletion).
• Resolve HR inquiries submitted through Workday Help accurately and within defined SLAs and quality standards, to ensure positive employee experience.
• Identify owner for out-of-scope inquiries received in Workday Help and connect with relevant service team to ensure smooth resolution.
• Update and maintain process documentation (SOP) in a timely manner and actively share knowledge.
• Employee & Manager Support Act as first point of contact providing clear guidance on HR policy and processes across core HR areas (e.g., hiring & onboarding, data changes, time & leave, separations, benefits, payroll, mobility etc.)
• Coach on Workday navigation, process flows and required approvals and promote use of employee and manager self-service.
• Service Quality & Compliance Follow HR policies, SOPs, and country‑specific compliance requirements
• Ensure accurate audit trails and proper documentation in cases and systems
• Ensure data privacy, confidentiality, and compliance with local regulations
• Workday & HR Technology Partner with HR Systems on business process optimization in Workday and to leverage technology capabilities, also participating in system testing and identification of system and user interface issues.
• Explore and increase knowledge on AI and automation tools.
• Continuous Improvement (Operational Level) Participate in HRSC initiatives aimed at improving service quality and efficiency, also supporting regional and global projects.

The Essentials - You Will Have

• Minimum 1 year of experience working in HR.
• Bachelor's degree within HR, Business Administration or similar (or relevant experience, at least 1 year).
• Language skills: Italian, fluent English verbal and writing.
• Service-minded and focused on providing a great customer experience.
• Work quality, with a dedicated focus on details and able to work well with deadlines.
• Motivated, independent and we-thinking.
• Curious and continuous improvement mindset.

The Preferred - You Might Also Have

• Knowledge of German, French or Danish.
• Experience with HRIS systems (Workday, SAP).
• Experience in international environment.

What We Offer

• Volunteer Paid Time off available after 6 months of employment for eligible employees.
• Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
• On-demand digital course library for professional development.
• Comprehensive mindfulness programs with a premium membership to Calm.
• Employee Assistance Program.
• Personalized wellbeing programs through our OnTrack program ... and other local benefits!
• …

The salary range for this position is between 26 480,00 - 39 720,00 EUR annual, this includes all bonsues.

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

Candidates are invited to read the privacy policy in accordance with Art. 13 and Art. 14 of EU Regulation 2016/679 on data protection.

Aut. Min. Prot. 1131-SG of 29/11/04.

#LI-DK1 #LI-hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

Rockwell Automation, Inc. (NYSE: ROK), is a global leader in industrial automation and digital transformation. We connect the imaginations of people with the potential of technology to expand what is humanly possible, making the world more productive and more sustainable. Headquartered in Milwaukee, Wisconsin, Rockwell Automation employs approximately 28,000 problem solvers dedicated to our customers in more than 100 countries. To learn more about how we are bringing the Connected Enterprise to life across industrial enterprises, visit www.rockwellautomation.com.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!