Junior Customer Success Manager: Build Relationships

Live Story; Lazio; In loco; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A dynamic content management platform in Italy is seeking a Junior Customer Success Manager to support brand clients and improve their experience with the platform. The role involves managing client relationships, overseeing projects, and delivering product demonstrations. Ideal candidates have 1-2 years of experience, excellent communication skills, and fluency in English and Italian. Join a fast-paced team where your contributions can have immediate impact.

Competenze

• 1-2 years of experience in account management or related field.
• Fluency in English and Italian; knowledge of French is a plus.
• Experience in managing multiple projects simultaneously.

Mansioni

• Support the Head of Success Management in evolving customer success strategy.
• Manage and onboard brand clients, building long-term relationships.
• Handle customer communications ensuring timely responses.
• Analyze customer data to improve satisfaction and engagement.
• Deliver product demonstrations to potential clients.
• Oversee customer projects from start to finish.
• Help create training materials for clients.

Conoscenze

Excellent communication skills

Project management

Client relationship management

Strategic thinking

Curiosity for technology

Descrizione del lavoro

A dynamic content management platform in Italy is seeking a Junior Customer Success Manager to support brand clients and improve their experience with the platform. The role involves managing client relationships, overseeing projects, and delivering product demonstrations. Ideal candidates have 1-2 years of experience, excellent communication skills, and fluency in English and Italian. Join a fast-paced team where your contributions can have immediate impact.