Junior Customer Service Engineer - Sicily (Italy) (m/f/d)

Siemens Healthineers; Roma; In loco; EUR 24.000 - 30.000; Tempo pieno

Descrizione del lavoro

A leading healthcare technology company is seeking a Junior Customer Service Engineer to be trained in Sicily. This full-time role involves managing customer relationships and executing maintenance on diagnostic equipment. Candidates must hold a relevant degree and be fluent in English. Willingness to travel primarily in South Italy is essential, and residency in Sicily is required.

Competenze

• Willingness to travel within Italy and primarily in South Italy.
• Residency in Sicily is required, preferably in the Catania area.
• General knowledge of Digital Healthcare sector is a plus.

Mansioni

• Manage face-to-face customer relationships.
• Execute preventive maintenance activities on assigned assets.
• Collaborate with Project Managers and Application Specialists.

Conoscenze

Customer relationship management

Technical problem solving

Proficiency with Microsoft Office Suite

Fluent in English

Formazione

Bachelor's Degree in Electronic Engineering

Technical diploma in Electronics

Descrizione del lavoro

Junior Customer Service Engineer - Sicily (Italy) (m/f/d)

Join to apply for the Junior Customer Service Engineer - Sicily (Italy) (m/f/d) role at Siemens Healthineers.

Overview

Apprenticeship - Customer Service Engineer for Sicily, Italy. You will be trained in 30 months as a Customer Service Engineer, learning how to install, configure and maintain Healthcare Diagnostic equipment with reference to radiology products within the designated area.

Your role

• Manage face-to-face customer relationships, ensuring positive and professional experience.
• Ensure the complete execution of all preventive maintenance activities on assigned assets.
• Work effectively and collaborate with Project Managers and Application Specialists to successfully implement complex solutions.
• Interact with the Customer Care Center and Regional Support Center to ensure proper resolution of technical issues.

Your expertise

• Bachelor's Degree in Electronic Engineering or a technical diploma (e.g., from an ITS - Istituto Tecnico Superiore) in Electronics.
• General knowledge of the Digital Healthcare sector is a plus.
• Proficiency with Microsoft Office Suite (Windows, Excel, Word).
• Fluent in English (both written and spoken).
• Willingness to travel within the assigned territory and across Italy as required.
• Must be available to travel primarily in South Italy, with occasional travel to other regions and abroad.
• Residency in Sicily is required, preferably in the Catania area.

Contractual Requirement: must be under 29 years old to be eligible for a professional apprenticeship contract (Contratto di Apprendistato).

To learn more about the business, visit the official site: https://www.siemens-healthineers.com/it.

Who we are

We are a team of more than 71,000 Healthineers in more than 70 countries. As a leader in medical technology, we push boundaries to create better outcomes and experiences for patients, regardless of location or health issues. Our portfolio supports clinical decision-making and treatment pathways.

How we work

When you join Siemens Healthineers, you become part of a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists who believe in each individual’s potential. We value diverse ideas and backgrounds and work together to fight diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably. Check our Careers Site at https://www.siemens-healthineers.com/it/careers.

As an equal opportunity employer, we welcome applications from individuals with disabilities. We care about your data privacy and comply with GDPR and other data protection laws. Please create a profile within our talent community and subscribe to personalized job alerts rather than sending CVs by email.

Recruitment agencies: Siemens Healthineers’ recruitment is internally managed, with external support only through qualified contracts. Unsolicited submissions without a current supplier contract are not eligible for fees. We delete unsolicited information and ask that you refrain from such practices.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries: Medical Equipment Manufacturing, Hospitals and Health Care, and Biotechnology Research