Junior Customer Service Engineer - Bari, Puglia (Italy) (m/f/d)

Siemens Healthineers; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A healthcare technology company is seeking a Junior Customer Service Engineer to manage customer relations and support the maintenance of diagnostic equipment across Southern Italy. Candidates should have a degree in Electronic Engineering and be fluent in English, with a willingness to travel, primarily within Puglia. This role is suitable for applicants under 29 years old for an apprenticeship contract.

Competenze

• Bachelor's Degree in Electronic Engineering or a relevant technical diploma required.
• Fluent in English, proficient with Microsoft Office Suite.
• Willingness to travel primarily in Southern Italy.

Mansioni

• Manage customer relationships, ensuring a positive experience.
• Execute all preventive maintenance activities on assigned equipment.
• Collaborate with project managers and application specialists.

Conoscenze

Customer relationship management

Technical proficiency in electronics

Fluent English

Microsoft Office proficiency

Formazione

Bachelor's Degree in Electronic Engineering

Descrizione del lavoro

Overview

Junior Customer Service Engineer - Bari, Puglia (Italy) (m/f/d) role at Siemens Healthineers. Join to apply for this role and contribute to servicing healthcare diagnostic equipment within the designated area.

Responsibilities

• Manage face-to-face customer relationships, ensuring a positive and professional experience.
• Ensure the complete execution of all preventive maintenance activities on assigned assets.
• Work effectively and collaborate with Project Managers and Application Specialists to successfully implement complex solutions.
• Interact with the Customer Care Center and Regional Support Center to ensure proper resolution of technical issues.

Qualifications

• Bachelor''s Degree in Electronic Engineering or a technical diploma (e.g., from an ITS - Istituto Tecnico Superiore) in Electronics.
• General knowledge of the Digital Healthcare sector is a plus.
• Proficiency with Microsoft Office Suite (Windows, Excel, Word).
• Fluent in English (both written and spoken).
• Willingness to travel within the assigned territory and across Italy as required.
• Must be available to travel primarily in South Italy, with occasional travel to other regions and abroad.
• Residency in Puglia, with a preference for candidates living in Bari.

Contractual Requirement: must be under 29 years old to be eligible for a professional apprenticeship contract (Contratto di Apprendistato).

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