Italian-Speaking Telecom Sales Agent - Lisbon (On-site)

FH Collective Academy; Roma; In loco; EUR 50.000 - 70.000; Tempo pieno

Descrizione del lavoro

A leading telecommunications project seeks an Italian-speaking customer support representative with at least one year of sales experience. The role involves assisting customers via phone and resolving issues related to devices and contracts. Candidates must demonstrate strong communication skills and the ability to provide a positive customer experience. This on-site position in Lisbon offers a salary package with accommodation options, meal allowances, health insurance, and paid training.

Servizi

Meal Allowance

Health Insurance

Paid Training

Competenze

• Fluent Italian (written & spoken).
• Minimum 1 year of sales experience in telecom, retail, or customer-facing sales.
• Strong communication and problem-solving skills.

Mansioni

• Provide inbound phone assistance to private customers.
• Support with device issues, subscriptions, billing, and contract updates.
• Identify upsell opportunities using a consultative sales approach.
• Ensure a positive customer experience through clear communication and empathy.

Conoscenze

Fluent Italian

Strong communication skills

Problem-solving skills

Descrizione del lavoro

A leading telecommunications project seeks an Italian-speaking customer support representative with at least one year of sales experience. The role involves assisting customers via phone and resolving issues related to devices and contracts. Candidates must demonstrate strong communication skills and the ability to provide a positive customer experience. This on-site position in Lisbon offers a salary package with accommodation options, meal allowances, health insurance, and paid training.